VP GPS CCO Manager

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Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognized by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

We are currently seeking an experienced professional to join this team in the role of VP Chief Control Officer – GPS

The GPS Chief Control Office (CCO) team plays an important role in enabling GPS business to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the business.

Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GPS CCO works closely with partners across all lines of defense and is responsible for maintaining positive relationships with our regulators and external partners.

Roles and Responsibilities:  

• Partner with all GPS functions to oversee the risk and control related to GPS business.
• The role holder will engage with a team from various departments in country, i.e., Compliance, Operational Risk, and business risk from other departments as well as working closely with Global and Regional GPS COO team.
• Act as trusted advisor for GPS team by partnering to manage their operational risk i.e., risk assessments, control environment, issues management, audits.
• Promote accountable risk and control decision-making based on quality data and analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours.        
• Provide specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours.
• Advise and designing process and controls in a commercially viable, practical and effective manner.
• Identify trends to anticipate future developments in the risk and control environment.
• Influence and shaping the development and implementation of future-fit risk management and regulatory frameworks.
• Provide Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

To be successful in this role, you should meet the following requirements:

• University degree or similar with at least 10 years’ experience in Cash Management Business, Cash Management Operations or Operational/Business Risk Management.
• Knowledge of regulatory environment in the financial services sector.
• Exposure to operations and control environment, such as systems and operations support, and/or audit or compliance.
• Able to conceptualize the operational impact of business changes, understand the relevant risks and mitigations.
• Able to cope with pressure and tight deadlines
• Strong communication and presentation skills influence and challenge stakeholders.
• Ability to work independently with limited supervision.
• Ability to present complex issues concisely to senior partners using non-technical language.
• Experience dealing with regulatory bodies engagement.

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law.

If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.