Staff Universal Banker

Some Careers Shine Brighter Than Others.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking an ambitious individual to join this team in the role of Staff Universal Banker.

Responsibilities:

• To provide excellent service through introducing appropriate bank services / products to customers' queries.
• To perform other operational duties and work as support function.
• Offer a number of product promos and existing products directly to customers.
• Conducting HSBC's cross sell product to existing customers.
• Directs and informs the product digitally and provides technical guidance for accessing the system (digital).
• Implement administrative follow-up process on products approved by customers.
• Record and follow up any complaints submitted by the customer.
• Managing the operational risk in relation to activities and relationships with customers in accordance with prevailing rules and procedures.

Requirements:

• Indonesia Citizen only.
• Bachelor DegreeFresh graduates are welcome.
• Having experience as Admin Staff would be an advantage.
• Good communication skillProficiency in English and Computer Literate.
• Able to work under pressure.

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.