Staff Fraud Management and Analytic

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If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.  International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. 

We are currently seeking an experienced professional to join this team in the role Staff Fraud Management and Analytic.

Responsibilities:

• Support fraud monitoring, maintain and develop MI, investigation, and resolution for Credit Card, Debit Card, and Mobile Banking transactions.
• Support internal fraud reviews, including develop new rule for internal review, case assessment, evidence evaluation, root cause analysis, and reporting.
• Support and identify emerging fraud typologies, trends, and control gaps; recommend and implement mitigation strategies.
• Ensure timely escalation and management of high-risk and material fraud cases.
• Assist review and strengthen fraud policies, procedures, and detection rules in line with regulatory expectations.
• Collaborate closely with Business, IT, Operations, Compliance, Legal, ER, and external parties as required.
• Support and prepare high-quality fraud investigation reports and management summaries for senior stakeholders.
• Support regulatory inquiries, audits, and internal reviews related to fraud matters.
• Contribute to fraud awareness initiatives and continuous improvement of fraud risk governance.

To be successful in this role, you should meet the following requirements: 

• Bachelor’s degree in Finance, Accounting, Business, Law, Risk Management or related discipline.
• Basic understanding of banking regulations, internal controls, and fraud risk frameworks.
• Strong analytical, documentation, and presentation skills.
• High integrity, sound judgment, and ability to handle sensitive matters discreetly.

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.