SVP Sales Head - Global Payment Solutions

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If you're looking for a role that will help you stand out at HSBC, look at how you can fulfil your potential.

Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognized by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

At HSBC, our purpose is opening a world of opportunity and by joining our team, you can be part of something bigger! We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

We are currently seeking a high caliber professional to join our GPS Sales team in Indonesia, as SVP Sales Head, to lead a team of 12 Sales Managers. You will work in close partnership with Corporate & Institutional Banking (CIB) Coverage and the wider GPS organization to drive sustainable growth across payments, cash management, liquidity and digital channels in Indonesia.

Responsibilities:

• Define and execute the GPS sales strategy for Corporate and Institutional Banking customers, aligned to country and GPS priorities, ensuring sustainable revenue growth and strong client outcomes.
• Lead, coach and performance-manage a team of 12 Sales Managers, setting clear objectives, building capability, and fostering an inclusive, high-performance culture.
• Partner with CIB Coverage/RMs as a trusted advisor to originate, structure and close opportunities across the portfolio (new-to-bank, new-to-GPS, and expansion).
• Focus on driving new cash management mandates from customers to grow liabilities and fee-based income both locally and outbound.
• Drive disciplined pipeline management and forecasting, ensuring strong CRM hygiene, conversion, and prioritization of resources.
• Drive complex solutioning across domestic and cross-border payments, receivables/collections, liquidity solutions, e-channels and digital connectivity (e.g., host-to-host, APIs where relevant).
• Coordinate effectively across HSBC functions and markets (Product, Liquidity, Implementation, Integration, Service, Operations) to deliver high-quality solutions to clients and oversight end-to-end execution.
• Ensure deals transition smoothly from sale to implementation, with revenues realized and client experience protected.
• Collaborate with other Transaction Banking businesses including Global Trade Solutions (GTS), Markets, and Securities Services (MSS) to ensure a coordinated “One HSBC” client approach align on client strategy and timing, share relevant insights, and support integrated solutions.
• Maintain a strong risk, conduct and controls culture: pricing governance, documentation, KYC/Financial Crime requirements, and audit readiness.
• Represent HSBC externally where relevant (industry events, ecosystem engagements—particularly for Innovation Banking), supporting thought leadership and client advocacy.

To be successful in this role, you should meet the following requirements:

• University Graduate
• At least 10 years’ experience in transaction banking / cash management / payments sales leadership, ideally within a large international bank.
• Proven track record of delivering revenue growth, pipeline conversion and wallet share across Corporate and Institutional Banking segments.
• Strong leadership experience: coaching, performance management, talent development and succession planning.
• Deep understanding of cash management solutions including payments & receivables, e-channels/connectivity, reporting & reconciliation, and liquidity management.
• Ability to manage and influence senior stakeholders internally and externally (Treasurer, Finance Director, CFO; and HSBC senior management).
• Strong commercial judgement (qualification, pricing discipline, negotiation) and ability to orchestrate complex, multi-stakeholder deals.
• Strong understanding of the regulatory and risk environment impacting transaction banking (KYC, sanctions, Financial Crime, operational risk).
• Fluent in Bahasa and English (written and spoken).

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law.

If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.