Customer Value Propositions Support

Some careers shine brighter than others. 

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.  International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centers, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking an experienced professional to join this team in the role of Customer Value Propositions Support

Responsibilities

The role holder is responsible to consult and support the creation of customer value propositions as well as ensuring execution is done properly across different segments within IWPB; with specific focus on the Affluent and Ultra High Net Worth segments. Focus is to ensure alignment from head office to branch network team – both on the delivery of the value propositions, as well as the execution of activities to drive customer growth and also revenue growth for overall IWPB portfolio

To be successful in this role, you should meet the following requirements:

• Experience in managing customer value proposition particularly in the affluent segment with complexity of multiple product and business lines.
• Experience in driving customer value propositions taking into account different behaviors of each customer segment,
• Strong business acumen and drive – preferably minimum of 8 years’ experience in the banking industry.

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law.

If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.