TA Support Specialist

Job Title: TA Support Specialist

Purpose of the role  

• In 2026 we are launching our new Global Capability Centre’s (GCC) to accelerate our talent transformation journey. This strategic investment marks a significant milestone in Enterprise Talent, underscoring our commitment to re-imagine talent acquisition to build a world-class, globally diverse workforce. The new GCC will be a central hub for global talent acquisition, leveraging cutting-edge technology and innovative recruitment strategies to identify, attract and engage talent from around the world.
• We’re are seeking highly motivated and customer centric TA Support Specialists to join our new GCC.  In this fast paced role you will deliver an exceptional recruitment experience for both hiring managers and candidates at every step of the recruitment journey. The role involves partnering with recruiters across international markets, focusing on recruitment administration and coordination – ensuring a seamless process and journey.

In this role, you will:

Principal Accountabilities: key activities and decision-making areas

Impact on the Business/Function

• Recruitment coordination: Provide comprehensive administrative and coordination support to the Talent Acquisition team, including raising requisitions, conducting screening checks, scheduling interviews, creating documentation for offers, initiating background checks, and liaising with candidates to manage required paperwork and documentation.
• Reporting: Generate reports and metrics related to Talent Acquisition activities, such as candidate pipeline, time-to-hire, and to track performance and inform decision-making.
• Governance: Maintain process governance by ensuring that Talent Acquisition processes are well-documented, up-to-date, and compliant with relevant laws and regulations.
• Customer: Manage queries from candidates, hiring managers, and other stakeholders, delivering an exceptional experience and resolving issues promptly and effectively

Customers / Stakeholders

• Talent Acquisition teams, globally
• Hiring Managers
• Internal and external candidates
• Recruitment vendors

Management of Risk (Operational Risk / FIM requirements)

• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the Group Values: Dependable, Open and Connected.
• The jobholder will also continually reassess the risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology.
• This will be achieved by ensuring all actions take account of the likelihood of risk occurring and by addressing any areas of concern in conjunction with line management and/or the appropriate department.

Observation of Internal Controls (Compliance Policy / FIM requirements)

• The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

To be successful you will:

Skills

• Talent Acquisition Administration: knowledge of the recruitment process and coordination required
• Process Governance: Knowledge of process governance principles.
• Technical Skills: Proficiency in using Applicant Tracking Systems, and other relevant software to support recruitment activities.
• Organizational Skills: Strong organizational skills to manage multiple administrative tasks simultaneously, ensuring timely completion of tasks.
• Project Management: Ability to manage multiple tasks, balance completing and deliver deliver results.
• Reporting and Analytics: Proficiency in generating reports and analyzing metrics/

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You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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