Senior Manager - Product Owner

Job title: Senior Manager - Product Owner

There is a need to define and execute a strategy for the non-managed channels like Connect, API, SWIFT and Network Providers which doesn’t exist currently

In this role, you will:

• Developing and executing product strategies that align with HSBC - GPS's vision and market opportunities
• Conducting in-depth market research to identify industry trends, customer needs, and the competitive landscape
• Staying up to date with the latest online fraud trends, techniques, and regulatory requirements.
• Prioritizing product features and capabilities based on their value, impact, and strategic importance.
• Establish and maintain excellent working relationships with the CIB Fraud Risk, Financial Crime, and Governance Teams
• Partners with Delivery teams across CIB Risk and Digital to ensure effective delivery of HSCBC Net
• Defines framework and executes anomaly detection for SWIFT payments
• Partners with CIB risk defining and execute strategy for non-managed channels like Connect and API, including network providers
• Help support and provide oversight and challenge the Business’ completion of relevant fraud and
• financial crime risk assessment activity both from an enterprise wide, product and process perspective
• Help define and shape an efficient, robust, and consistent process for recoveries
• Effectively communicating with stakeholders at all levels, ensuring transparency and alignment on product progress, milestones, and challenges.

Leadership & Teamwork

• Strong team player with excellent interpersonal and influencing skills to connect with stakeholders across geographies.
• Strong communication skills and fluency in English is expected.
• Ability to advise stakeholders regarding process improvement initiatives. Ability to present complex solutions in clear and concise language.

To be successful you will:

• 12+ years of work experience in Transaction banking, preferably in Payment’s product.
• Proven experience in Project management, requirement analysis, business case development, risk management, marketing support.  
• Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.
• Proven ability to run effective workshops and trainings for client business users.
• Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconciling variances and recommend proposals to senior and key stakeholders.
• Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.

Others:

• Must be proactive, able to comprehend, evaluate, and offer clear, timely and reliable analysis and recommendations to directors and above, and communicate this effectively; an ability to develop a global network, build trusted relationships and collaborate effectively at all levels is required for success. Capability to balance shifting priorities over multiple work-strands and working under tight time pressure is important. A strong commercial acumen and product management experience including product commercialization and governance, or risk is imperative.

Hsbc.com/careers

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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