Operations/Test Analyst

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of   Operations/Test Analyst

• Our Global Service Centers are an integral part of Global Operations. Employees based there manage day-to-day customer transactions and processes for the global businesses.
• Services offered include Reference Data Setup, Customer Setup, Country Deployment,User Acceptance Testing, Functional Regression, Production Verification TestingEnquiry Resolution, Interest rework solution, Incident and MI Support.

In this role, you will:

• Implement Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department. The term ‘compliance’ embraces all relevant laws, rules and codes.
• To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Effectively mitigate identified Operational Risks. Comply with Group’s statutory audit standards. Undertake all complex processing within the section.
• Responsible to ensure that tasks are prioritized, processed and completed in accordance with procedures. Common frauds/errors/irregular transactions are identified and appropriate action is taken in accordance with procedures.
• Provide efficient resolution to customers while on call and clarity of thought.
• Ensure error free and quality processing Good team player Liaise with peers and colleagues for timely resolution. Understand critical documentation and interpreting information and risk involved.

To be successful you will:

• Knowledge or understanding of Liquidity products Experience in Payments and investigations (E)
• Good communication skills – Written & Verbal  Attention to detail and Quick Learner.
• Good team player. Ability to multi-task, depending on the criticality of the tasks.  
• Self-motivated and should be able to work under minimal supervision. Flexibility to work in different shifts including weekends

You’ll achieve more at HSBC

Hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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