Operational Risk Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Operational Risk Manager.

In this role, you will:

• Conducts regular reviews of access rights across all key Financial Crime systems, including deep dives on users, permissions, handling of access request tickets and privacy considerations
• Identifies risks and issues, conducting necessary read-across, assessing impact, recommending and executing remediating actions
• Ensures new privacy rules and regulations are appropriately reflected across all key Financial Crime systems
• Ensures access is granted and maintained on a least privilege, need to know basis with appropriate approvals, segregation of duties, recertification and privacy-by-design controls in line with HSBC policy and local regulatory requirements.
• Maintains clear operational procedures, control evidence and MI, supports Audit/Assurance activity and drives timely remediation to reduce access-related risk.
• Partners with FC stakeholders, application owners and Technology teams to simplify access journeys and increase automation (including AI-enabled capabilities) to improve turnaround time, colleague experience and operational resilience.

To be successful you will:

• Data Privacy knowledge, e.g. why privacy matters, common privacy and data sharing principles
• IAM/access controls knowledge, e.g. user access lifecycle, least privilege, Access Control approaches, reviews/recertification, privileged access
• Risk & controls mindset: Can follow control procedures, document evidence, spot exceptions, and think in terms of “what could go wrong?” and “what control prevents/detects it?”
• Analytical and problem-solving skills: Able to break down access/privacy issues, interpret logs/reports, and identify root causes
• Learning agility/curiosity: Comfortable picking up new tools/tech (including AI-enabled capabilities) with appropriate governance
• Strong Jira and Confluence experience.
• Clear understanding and experience of the business requirements and should be able to translate the business requirements in technical outcome/Epic and Stories.
• Strong interpersonal skills with the ability to communicate technical matters effectively with senior leaders in Compliance/ business sponsors.

You’ll achieve more at HSBC

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Electronic Data Processing (India) Private LTD***