ITSM, Patching & Vulnerability Management/Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will:

• Lead Agile adoption across multiple programs, ensuring consistent application of Agile frameworks and best practices.
• Identify, plan, and implement process improvements and operational efficiencies that deliver measurable, visible outcomes,  enhancing team productivity, effectiveness, quality, and stakeholder experience through continuous improvement initiatives  in Planning for Patching & other Key activities as mandated by the Controls ask.
• Own and manage the Service linked Certificate inventory, establishing governance and monitoring processes to ensure 100% accuracy, proactive renewal planning, and zero missed certificate expirations while minimizing operational and security risks.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Program Increment (PI) Planning where applicable.
• Remove organizational impediments and drive cross-functional collaboration to improve delivery velocity and quality.
• Track and report  Key KCIs  from Patching & Vulnerability Management on regular basis and initiate corrective actions as applicable.
• Establish governance, delivery standards, and continuous improvement frameworks across Agile teams.
• Support change management initiatives and foster a culture of innovation, accountability, and customer focus.

To be successful in this role, candidate should meet the following requirements:

• Stakeholder Management
• Program & Delivery Management & Continuous Improvement
• Change Management
• Risk & Dependency Management
• Strategic Thinking & Data-Driven Decision Making
• Excellent Communication & Influencing Skills

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India