IBM MQ Administration, Production Support / Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will: 

• Manage IBM MQ infrastructure by installing, configuring, and maintaining queue managers, queues, channels, listeners, and topics across environments.
• Ensure secure messaging through user access control, CHLAUTH/OAM policies, and TLS/SSL certificate-based channel security.
• Monitor platform health (queue depth, channel status, message age, availability) and set proactive alerting thresholds.
• Troubleshoot incidents such as stuck messages, channel failures, performance bottlenecks, and drive timely service recovery.
• Perform performance tuning and capacity planning to maintain throughput, reduce latency, and support business growth.
• Implement backup, restore, HA, and DR procedures to ensure resilience and continuity of critical message flows.
• Support change/release processes with controlled deployments, rollback readiness, and post-implementation validation.
• Use scripting/automation (MQSC, shell) to standardize routine tasks, reduce manual effort, and improve operational efficiency.
• Maintain clear documentation/runbooks and collaborate with application, infra, and support teams for stable day-to-day operations.
• Also, provide application support of a strategic system with deep technical troubleshooting, incident/problem management, automation, and stakeholder communication skills to ensure stable application operations, rapid issue resolution, and continuous service improvement.

To be successful, you will:

• IBM MQ Core Administration
• Production Support & Troubleshooting
• Automation & Scripting - MQSC + Shell/PowerShell
• Security - MQ OAM, CHLAUTH, TLS/SSL setup, certificate management
• HA/DR & Resilience, Performance & Capacity - MQ clustering, HA setup, backup/restore, DR testing, and failover/failback procedures, tune queue managers/channels, analyze queue depth and logs, and plan throughput/capacity growth
• OS/Infrastructure Fundamentals - Strong Linux/Unix/Windows fundamentals; networking basics (ports, firewall, DNS), storage and process diagnostics
• ITIL & Governance, Strong Collaboration & Communication
• Experience: 12+ years

You’ll achieve more when you join HSBC.

www.hsbc.com/careers
 HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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Issued by – HSBC Software Development India