ETL, ServiceNow, App Support/Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

In this role, you will:

• Support multiple Data Engineering systems to maintain and help Financial Crime stakeholders.
• Innovate and be creative in the identification of opportunities to leverage technology to support the business roadmap.
• Promote Agile ways of working within the Pods by removing impediments to improve efficiency.
• Work across geographies for application support.
• Develop talent within the team and helps create opportunities for junior team members.

To be successful in this role, you should meet the following requirements: 

• Sound understanding of application support and related tools like ServiceNow, control-m etc.
• Incident management, change management and problem management experience.
• Understanding of what is required to own a system from an Support Engineer perspective.
• Ability to adapt and understand new technologies.
• Strong interpersonal, influencing and communication and stakeholder management skills.
• Methodical approach to problem solving and attention to detail.
• Proficient documentation skills; able to fully document requirements, proposed solutions, processes, and data flows effectively.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India