Asst Manager BuySmart Helpdesk

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Manager Buy Smart Helpdesk

In this role, you will:

• Continuous support to the Buyers & Procurement, Provide full support to ensure 100% accuracy of contract executed to Quality Assurance process.
• Support by providing timely response to queries raised on the monthly dashboards.
• Work on Ad-Hoc Projects across all verticals of Procurement and provide MI support.
• Complex QA enquiries/queries are handled in an attentive manner and are resolved to the satisfaction of the buyers. Administer policies, procedures, and standards within assigned area.
• Assist in performing the Quality Assurance on the contracts executed by both Genpact and HSBC buyers.
• Assure compliance with Corporate and Group objectives, standards, policies and procedures, regulatory requirements, technical architecture, and business objectives.
• Provide TPM application support. Excellent communication skills both verbal, reading and written to enable effective communication at all levels.
• Excellent Analytical skills and Problem Solving, Be able to build and maintain strong working relationships with colleagues at all levels.

To be successful you will:

• Experience in Procurement & Sourcing for more than 4 years
• Minimum exposure of contracts management of 3 years.
• Experience in executing Contracts ( especially NDA’s)
• Knowledge or experience in Coupa is desired.
• Understanding of various concepts, terminologies, and workflow in contracts.
• Excellent knowledge of MS Office: Excel (E), Word (P) ,Outlook (E), PowerPoint
• Understand and maintain knowledge of bank FIMs relevant to the process and overall purchasing & risk management activities.
• Flexibility to work on shifts to support Global customers

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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