Product Partnership Manager - Premier Segment
Ho Chi Minh, -, VN, 700000
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
We are currently seeking a high caliber professional to join our team as an Product Partnership Manager - Premier Segment
Areas and Accountabilities
• Lead the acquisition and growth of Premier segment credit card customers through strategic partnerships and proposition-led initiatives, ensuring sustainable and profitable portfolio growth.
• Identify new partnership opportunities (lifestyle, travel, education, healthcare, premium retail, etc.) aligned with Premier customer needs and HSBC value proposition.
• Work closely with Marketing, Distribution, Wealth, and Relationship teams to design and execute Premier-focused acquisition campaigns, ensuring clear and compliant communication of offers and product features.
• Own end-to-end partner-led program development, working with key stakeholders including Marketing, Sales, Risk, Legal, Compliance, Finance, Procurement and Operations to structure, launch, and scale initiatives.
• Monitor and evaluate program and portfolio performance, recommending enhancements to product features, partnership mechanics, or marketing strategies to optimize customer value and commercial outcomes.
• Ensure all Premier partnership initiatives are executed in line with risk appetite, underwriting standards, regulatory requirements, and internal policies.
• Accountable for risk management, compliance, audit readiness and governance for all Premier partnership programs within scope.
• Establish and maintain effective controls, processes and documentation to ensure risks are identified, monitored, and mitigated on an ongoing basis.
• Maintain up-to-date knowledge of market trends, customer behaviors, and regulatory changes impacting the Premier segment.
Qualifications, Knowledge & Experience
• Bachelor’s degree in Business, Finance, Marketing or a related discipline.
• Minimum 5 years of experience in credit card products, partnerships, or affluent/Premier customer segments within banking or financial services.
• Strong experience working with multiple stakeholders across business, risk and control functions.
• Proven ability to analyze commercial performance, customer insights and risk considerations to drive informed decisions.
• Excellent verbal and written communication skills, with the ability to influence senior stakeholders and external partners.
• Familiarity with regulatory and compliance requirements relevant to retail banking and card products.
• Experience with data analysis tools (e.g. SAS or equivalent) is an advantage.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited