Premier Wealth Relationship Management Associate

If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC VIET NAM GRADUATE PROGRAMME 2026

Our 24 months Graduate Programme will make the most of your skills regardless of what subject you’ve studied. You’ll be encouraged to bring your enthusiasm to inspire your new team and deliver great service to millions of customers. You will complete several rotational placements, each of typically between three to six months in duration, each designed to give you a broad exposure to our core business operations. You will have the opportunity to develop your capabilities and gain critical business experience, across areas in your selected Businesses & Functions.

We are currently seeking ambitious individuals to join this team in the role of Premier Wealth Relationship Management Associate with the passion of dealing with Affluent customers and becoming Premier Wealth Relationship Managers

PRINCIPLE RESPONSIBILITIES:
In this role you will:

• Gain an insight into how we acquire and serve our customers through a blend of digital platforms and solutions, as well as acting as the face of HSBC for our customers on the frontline in our Branches and Contact Centres.
• Learn about our product offerings, how we position them in the market, and the processes and strategies behind them—including how we protect the interests of our customers at all times.
• Responsible for own development with the support of the Direct Manager, Country Head of Customer Propositions & Marketing, Vietnam.
• Prepare to accept attachments within different business areas to benefit from any available development opportunities.
• Use data analysis, customer insights and problem-solving skills to support the IWPB business agenda, including identifying opportunities to improve customer experience and commercial outcomes.
• Apply modern ways of working, including using digital tools and emerging technologies (e.g., AI-enabled insights and automation) to improve productivity, decision-making and customer engagement—always in line with HSBC’s risk and governance standards.
• Sets own stretched objectives from the learning outcomes for each attachment with agreement with the assigned manager of the attachment.
• Ability to learn new skills, tools and techniques as required by the attachment job.
• Able to identify appropriate networking opportunities with the support of your manager.
• Accept feedback and guidance from the managers of the attachments and people managers with regards to the career development including attachments and destination roles.
• Be active in International Wealth and Premier Banking and HSBC’s community.
• Organising end-of-attachment feedback and sharing this document with managers of the attachments and the Direct Manager.
• Work closely with frontline and product partners so as to take appropriate action to counter market events and landscape changes.
• Liaise closely with product providers to manage distribution relationships from a business development perspective including sales support for branches, product training, commercial negotiations and customer events.
• Optimise operational risk mitigation vs. possible loss, ensuring compliance with all Group standards, manuals and regulatory environment guidelines.

REQUIREMENTS:
To be successful in the role, you should meet the following requirements:

• Have at least a second class honours degree in any discipline or equivalent from a recognised university in Vietnam or overseas (recent graduates will be considered).
• Have the legal right to work in Vietnam.
• Strong problem-solving skills. Ability to break down complex problems into small solvable parts and work with agility and resourcefulness to come up with meaningful outcomes.
• Strong Sales and customer service mindset. You enjoy engaging with people, understanding their needs, and delivering a high-quality service experience—especially in fast-paced, customer-facing environments.
• Commercially minded and outcome-driven. Comfortable working towards targets, spotting opportunities to add value for customers, and taking ownership of results while doing the right thing.
• Good networkers. We encourage you to collaborate with customers, senior management, peers and our other teams internationally. This means you should be a strong communicator, show courage when presenting and represent HSBC with professionalism and empathy.
• Fast learners. You will work with new people on constantly evolving projects to help customers. By quickly becoming an expert in your area and keeping on top of ever-changing markets, you will gain the credibility to succeed.
• Digital- and data-savvy. Comfortable using digital tools and data to generate insights; curious about new technology (including AI-enabled tools) and how it can improve customer outcomes and ways of working.
• Diverse thinkers. Bringing new ideas to the table and sharing an enthusiasm for improving our services is welcomed by our teams in both customer-facing and head office roles. Your dedication to delivering projects efficiently and sticking to rules and regulations will be important.
• Opportunity takers. Having the courage to jump at the chance to do a rotation somewhere new or taking on a challenging, yet rewarding project will show that you’ve got the motivation to take your career to a higher level.
• Be fluent in English and Vietnamese.

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited

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