IWPB Business Management Officer

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If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.  International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking a high-caliber professional to join our team as IWPB Business Management Officer

Roles & Responsibilities: 

In this role, you will:

Incentive Management:

• Support to develop, implement and execute effective Incentive.
• Support to run sales performance, and propose / present quarterly and year-end incentive payment
• Organize the Country Calibration Meeting, ensure an smooth and error-free process of Incentive accrual and payment, anticipate any obstacles or bottleneck during the payout season.
• Manage and create an Incentive process automation system
• Manage the FTE, PE, Productivity data all across the Distribution

Planning:

• Setting up Performance Expectation for channels and individuals to deliver business objectives
• Manage the FTE Plan for entire WPB to align with FRP and to achieve the business objective
• Identify areas of improvement for sales performance vs cost efficiency
• Support to design scorecard all roles in WPB by leveraging on Global Framework to drive the business objectives, get approval from local & group team and training to staff
• Manage Sales Productivity and recommend appropriate actions to improve
• Organize various governance meetings related to Sales Performance, scorecard, incentive and keep a good track of action log.

• Manage external and internal stakeholders and streamline processes across front line and back-end operation teams

Framework, Recognition Plans, Leadership Training Events.

• Work closely with HR, Finance, Regulatory Compliance, Risk to build up and implement the scorecard, performance framework and incentive calibration
• Host recognition program including design, get approval, implement, run campaign result, and hold the event

Qualifications & Experience

• University (BA) or (BS) with 2 years experiences and above
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Power Query) and SAS system
• Strong Problem-solving skills.
• Good networkers. We encourage you to collaborate with clients, senior management, peers and our other teams internationally.
• Fast learners. You will work with new people on constantly evolving projects to help customers.
• By quickly becoming an expert in your area and keeping on top of ever-changing markets, you will gain the credibility to succeed.
• Knowledge of Retail business, products, sales process, incentive / recognition framework, Sales Quality Policies and prevailing Global Risk/Conduct Frameworks.
• Proactive and strong interpersonal skills with highly developed capacity to influence Business stakeholders.
• Strong communication, presentation and influencing skills are required.
• Fluent English/Vietnamese speaking.
• Keen attention to details and data accuracy.
• Proven problem-solving skills with ability to consider alternative and innovative solutions.

Opening up a world of opportunity' 

http://www.hsbc.com/careers

About HSBC Vietnam: https://www.about.hsbc.com.vn/vi-vn

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