Business Development Associate, Ho Chi Minh city

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB)  is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high caliber professional to join our team as an Business Development Associate – VNM.

Principal Accountabilities

Impact on the Business/Function

• Acquire new-to-bank customers via: Bank-led deployments (e.g., activations/roadshows), Customer referrals, Self-sourced prospecting

• Cross Sell Credit Cards, Personal Loans to existing and New to Bank customers
• Identify opportunities for Mortgages
• Migrate customers to use Digital solutions.

• Engage customers confidently, understand their needs, and convert opportunities using needs-based selling.
• Explain HSBC product features and benefits clearly and recommend suitable solutions.
• Support customers with account opening, coordinating with relevant departments to complete required steps.
• Manage post-application activities with internal stakeholders to ensure smooth processing and customer experience.
• Deliver assigned KPIs and maximise revenue contribution.
• Build positive, professional relationships with customers, stakeholders, and colleagues.

Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:

• Follow internal control standards, Audit requirements, Group requirements, and other internal guidelines.
• Ensure strict compliance with government banking regulations.
• Stay alert to operational risks across people/process/systems/external events (e.g., fraud, unauthorised activities, errors/omissions, inefficiencies, system failures).
• Escalate concerns to the line manager to assess impact, likelihood, and vulnerabilities.

Knowledge/Special Skills Requirements

• Minimum diploma holder and prefer 1–3 year experience ideally in sales/customer acquisition within banking or channel sales.
• Strong interest in sales and customer acquisition; proactive, target-driven, resilient in a fast-paced environment.
• Able to manage details and follow workflow/process steps accurately and efficiently.
• Able to work independently, multitask, work under pressure, and meet tight deadlines.
• Customer-oriented with strong communication skills; able to identify financial needs and refer appropriately.
• Competent in Microsoft Office.
• Fluent Vietnamese; English/Mandarin is an advantage

You’ll achieve more when you join HSBC.

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Issued by The Hongkong and Shanghai Banking Corporation Limited