Sr. Associate Director, Technology Management

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Technology Management.

Business:  CCM and Fin Resource Mgt Tech

Job ID：50023

Principal responsibilities

Portfolio & Programme Management (Strategic Delivery)

• Accountable for end-to-end delivery of strategic portfolio outcomes that support business vision and purpose, delivered through complex, global change programmes.
• Own and run portfolio governance across the Value Stream (VS) and Sub-Value Streams (SVS), partnering closely with Business Transformation Portfolio teams to ensure joined-up oversight and decision-making.
• Establish and maintain effective governance and oversight, including portfolio forums, working groups, clear escalation routes, and timely executive briefings.
• Proactively identify early warning indicators of delivery risk (schedule, scope, cost, resourcing, dependency health) and drive appropriate resolution paths with Tech Leads and stakeholders.
• Provide clear, concise portfolio status updates to central portfolio teams to enable consolidated reporting and escalation of items requiring senior management attention.
• Embed lessons learned and continuous improvement loops across the VS/SVS to strengthen delivery maturity over time.
• Governance, Reporting Standards & Quality Assurance
• Apply agreed reporting standards and provide quality assurance across SVS for RAIDs, governance packs, reporting cadence, change framework adherence, and tooling usage.
• Ensure Technology RAIDs are accurately maintained in the System of Record (Clarity), including Level 1–5 risks, issues, and dependencies, with strong auditability and traceability.
• Own oversight and key assurance controls, conducting periodic data quality checks across VS/SVS to improve accuracy, completeness, and consistency of portfolio data.
• Support Change Framework and reporting by agreeing and embedding consistent standards across VS/SVS, improving comparability and decision effectiveness.
• Quality assure technical delivery tracking through application of bank change execution controls, leveraging data and automation to reduce manual effort and increase reliability.
• Drive thematic analysis across portfolio risks and issues to produce executive-level insights and corrective action summaries (root causes, trends, hotspots, and required interventions).
• Portfolio Forums & Executive Communication
• Support and run Technology VS governance forums: build decks, produce status reporting, manage actions/decisions, and facilitate monthly governance meetings.
• Ensure CCM Tech Head and SVS Tech Leads are fully briefed on programme status, key risks/issues, dependencies, and required decisions—no surprises, just options and trade-offs.
• Business Cases & Planning (Funding, Prioritisation, Resourcing)
• Partner with Business Transformation teams to standardise planning processes so technology deliverables are clearly defined, funded, resourced, prioritised, and sequenced.
• Oversee technology inputs to business cases across the VS, ensuring completeness, quality, and adherence to Group standards through to submission and approval.
• Leadership & Collaboration
• Build and sustain long-term relationships with critical stakeholders across Technology, Business Transformation, and central portfolio functions, enabling fast alignment and effective delivery.
• Act as an active member of the CCM Tech leadership team, contributing to portfolio direction, delivery discipline, and continuous improvement.
• Operate as a “critical friend” to Value Streams—supportive but appropriately challenging—strengthening delivery outcomes through constructive governance, transparency, and shared accountability.
• Collaborate with central portfolio teams to adopt best practices, improve tooling, and uplift portfolio management capability across the organization.

Knowledge & Experience/Qualifications

• organisations in banking/financial services (ideally within a multinational), with credibility and influence at Executive/ExCo level.
• Portfolio leadership with measurable outcomes: Demonstrable experience in delivery governance.
• Financial, commercial and resource management: Strong command of budgets, forecasts; ability to manage multi-year financial/resource plans and ensure spend aligns to strategic value.
• Transformation and organisational change capability: Experience leading organisational transformation (operating model, ways of working, process redesign), with a track record of landing change sustainably across multiple teams and stakeholders.
• Data-driven decision-making and problem solving: Strong analytical skills to synthesise complex information, create clear options, and make evidence-based decisions that improve delivery performance and business outcomes.
• Operational risk and control leadership: Ability to identify, manage and mitigate operational risk across the portfolio, embedding strong controls, governance, and audit-ready evidence.
• Process improvement and execution discipline: Ability to drive improvements in portfolio processes (intake, prioritisation, governance, reporting, delivery cadence) and “get it done” through pragmatic execution.
• Stakeholder management and communication: Strong ability to align senior business and technology stakeholders, manage competing priorities, and communicate clearly through concise portfolio narratives.

/WX

You’ll achieve more when you join HSBC. 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

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***Issued By HSBC Software Development (GuangDong) Limited***