Sr. Associate Director, Tech SME

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Tech SME.

Business: IWPB Technology

Principal responsibilities

•    Strong analytical and problem-solving skills.
•    Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment. 
•    Ability to work independently and within a diverse team environment.
•    Experience in ITSO Or production support role, DevOps, or infrastructure engineering roles
•    Proficiency in CI/CD pipelines, observability stacks (AppDynamics, Grafana, Splunk), and monitoring systems.
•    Proven experience maintaining highly available, low-latency systems in a regulated industry (preferably banking, fintech, or insurance).
•    Strong automation and scripting skills (Python, Go, Bash, etc.)

Requirements

•    Financial services (e.g. Credit card/debit card) business knowledge (retail/wholesale/investment banking, wealth, insurance, markets).
•    Ability to stay current with banking/financial services/technology research and apply insights where relevant.
•    Intellectual curiosity and creativity, with a growth mindset and strong problem-solving focus.
•    Comfortable working across multiple domains; able to deep-dive into details and share knowledge with the team.
•    Experience in IT control compliance tracking, KCI/KPI reporting, and action management in a regulated environment.
•    Strong stakeholder management skills, including influencing, constructive challenge, and escalation.
•    Working knowledge of cyber controls, SDLC, change/deployment controls, and IAM concepts.
•    Strong reporting skills (Excel/Power BI or equivalent) with high attention to detail and evidence quality.
•    Experience supporting service management for critical services (stability, resilience, operational risk).
•    Clear written and verbal communication; able to work independently and drive outcomes across global teams.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***