Senior Testing Manager, Client Integration and File Testing HUB

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Testing Manager, Client Integration and File Testing HUB.

Principal responsibilities

• Responsible for Client file testing and migration HUB complex project management, s/he must ensure that her/his skills are up to date with market trends.
• Job holder should be mature, able to work under pressure and able to self-motivate and motivate team members in a challenging environment.
• Strong interpersonal and influencing skills are required, together with the ability to build a network of contacts, form strong working relationships and influencing colleagues across the teams.
• Good understanding of various connectivity protocols and encryption, and the comprehensive knowledge of file and messaging flows.
• Critical thinking and process knowledge (internal to HSBC and external to the market) are key in executing the future fit operating model.
• Effective decision making with a high degree of judgement skills.

Requirements

• Applicant should have 8 - 10 years of experience working in client facing roles
• Relevant work experience in supporting client integration and file testing, client connectivity solutions, liquidity & payment solutions, or similar functions in the financial services industry
• Proven ability of delivering superior customer service, effective and flexible solutions
• Proven ability of data analysis, project management with excellent planning, organizing and execution skills.
• Excellent interpersonal, verbal, and written skills with ability to interact and build relationships with internal and external stakeholders at all levels.
• Excellent understanding of banking channels including HSBCnet, Connect, SWIFT and APIs Flexible timesheet is required and acceptable for cross-regional client project management.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. 

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.