Senior Software Engineer

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. 

Business: CIB - GPS Technology

Principal responsibilities

• Provide full scope of the day to day Production Support service including resolution of the live incidents as well as post-resolution problem management activities;
• Drive issue owners with right progress that fits the requirements for Tier 0 services in incident management;
• Provide timely incident communication internally and externally as required;
• Provide technical expertise in finding root cause of major system problems;
• Work as the owner of production environment, participant in various changes deployment and related post implementation verifications, including new link testing;
• Work closely with various stakeholders located in different regions of the world;
• Review, design and re-engineer monitoring rules with new technologies to improve the efficiency of daily application support;
• Automate daily manual routine work;
• Contribute productively to the team's objectives.

Qualifications

• Bachelor’s degree, with equivalent experience in software engineering discipline.
• Fluent English communication skills.
• Knowledgeable cross domain and able to operate a global level solving complex, mission critical problems.
• Demonstrable experience of distributed compute, Linux, Unix, oracle, WebSphere, MQ, Java, and cloud Native Technologies like Kubernetes, Docker, Kafka, Service Mesh..
• Working knowledge of infrastructure, networks, load balancers, storage – cloud & containers highly beneficial.
• Experience with broad range of technologist tools e.g. Application Performance Monitoring, App Dynamics; Log Aggregation, Splunk; Automation, Puppet.
• Strong understanding of core Service Management disciplines.
• Excellent technical debugging and trouble shooting skills.

What additional skills will be good to have?

In depth Payments knowledge would be an advantage

HSBCKL/XA*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. 

***Issued By HSBC Software Development (GuangDong) Limited***