Senior Product Owner

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Product Owner – Client Connectivity - API

Principal responsibilities

Principal Accountabilities and Responsibilities

• Assisting global Product managers and Product directors in the delivery and the execution of initiatives in support of client onboarding API platforms strategy.
• Supporting development of product enhancement and innovation within client onboarding API platforms to create new revenue streams based on business demand and approved investment budget.
• Partner with product delivery teams closely to drive the iterative delivery of high value features and ensure that the team’s work aligns with overarching business goals and user needs.
• Representing API Platforms in other Client Connectivity workstreams and pods; identifying and understanding deliverables which may lead to new requirements or impact to API platforms.
• Contributing to establishing global standards, proposition consistency and implementation of best practices.
• Assisting with managing product governance cycle and establishing processes and framework to ensure effective control of risks across API Platforms.
• Building a strong network and working relationships with key stakeholders globally, including Business Users, IT and Operations.
• Drive the API adoption and easy onboarding. 
• Supporting regional/local initiatives and contributing towards meeting the respective objectives.
• Developing product collaterals and establishing strong product library to ensure product know-how is effectively shared.
• Acquiring understanding of market trends and competitors’ offering.

Requirements

Leadership & Teamwork

• Able to lead and influence a large group of people, who will not have a formal reporting relationship with the individual.
• Ability to co-ordinate with multiple stakeholders at global level, and get necessary decisions taken within desired timelines.
• Excellent inter-personal skills and influencing skills.
• Ability to coach / mentor to junior product managers in the team
• Strong communication skills and fluency in English is expected.

Qualifications & Functional Knowledge

• University degree or above
• Minimum of 12 years work experience in Transaction banking or Digital banking system, preferably in Payment’s product management with an exposure to Product management, or business analysis roles
• Proven experience in product management, product commercialization, IT and operations, process improvements or project management disciplines. 
• Practical knowledge in solution development, business case development, requirement analysis are highly desirable, with focus on API products, fintech, or open banking solutions.
• Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions
• Experience in implementing large scale product development project.
• Working knowledge of corporate treasury management processes and APIs particularly around cash and Client Connectivity management; relevant certification is a plus.
• Good sense to be a platform owner, familiar with bank API products, including open banking APIs, internal integration APIs, partner-facing APIs, and customer facing APIs.
• Familiarity with product governance and project management disciplines.
• Understanding of relevant regulatory environment and impact on Client Connectivity services.
• Deep understanding of Agile/scrum frameworks, including experience participating in or leading sprint ceremonies (planning, review, retrospective, backlog refinement), relevant certification is a plus
• Strong analytical, communication and presentation skills, with ability to translate technical concepts to non-technical audiences and vice versa.
• Proficient in Excel and PowerPoint.
• Proficient in agile tools (Jira, Confluence), and Product management software

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.