Senior Digital Platform Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product.

Principal responsibilities

• Lead the Harmony OS development for the Hong Kong business and app distribution channels in mainland China
• Lead new mobile initiatives on NRC, Platform Hub, new operating system, and other emerging technologies
• Review and manage risk and control under bank’s framework, compliance with local regulations and legal requirements, and adherence to app store regulations
• Monitor and review NPS, data enablement, customer insight and market trend for mobile apps

Requirements

• Excellent understanding of mobile app technology, user experience, and industry best practice
• Proven line management experience, with a strong focus on supporting and developing team members
• Subject matter expertise in digital technologies, the banking industry, commercial operations, marketplace dynamics, and customer-centric considerations
• Innovative and knowledgeable in emerging technology, with the ability to approach challenges differently or implement unique solutions to achieve goals
• Strong communication skills, both written and verbal, with the ability to explain complex or technical issues in customer-facing language
• Excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
• Excellent time management and prioritisation of projects and tasks
• High levels of resilience and self-motivation
• Must be energetic, positive, and a team player

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.