Senior Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business:CTO Infrastructure

Req ID：67170

Principal responsibilities

• Actively drive improvements and automation to enhance operational efficiency and effectiveness of control governance and operation across the organization. Utilize technologies to analyze data from various IT operations tools, generating reports, enabling proactive detection and resolution of issues.
• Actively engage application end-users to understand customer requirements and work collaboratively with Group CTO functions to improve control operation and drive tangible business-aligned improvements.
• Builds and maintains relations between the organizational end-users, the product teams and management teams across CTO and CIB & HCIB Technology.
• Identify and lead other innovations / initiatives which will result in efficiency and quality improvements and uplift service resilience capabilities for the organization. Drive modernization of on-premises and cloud infrastructure, ensuring scalability, security, and cost-effectiveness.
• Ensure high quality outcomes that are performant and in line with business requirements and within agreed costs and timescales.
• Establish and execute a vision to plan, deliver, and support solutions in a complex technology environment. The ideal candidate must be able to communicate clearly and effectively with both technical and non-technical individuals.

Requirements

• Strong, credible technical background with extensive knowledge of technology platforms and infrastructure (including but not limited to Unix, Databases and Middleware technologies). Extensive experience on cloud technologies such as AWS, GCP, and Azure.
• Proven strong and solid experience on backend and API development and coding for large-scale Group automation systems, primarily around security patching and certificate renewal automation systems.
• Proven experience in driving automation adoption for improving infrastructure control operation.
• Proven problem solver who can lead from the front when required. Able to take a hands on/off view when managing problems.
• Customer Focus – proven capabilities in listening to customer requirements. Put the customer at the heart of everything we do.
• Able to work under extreme pressure to deliver customer values and handle urgent fixes.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./WX

***Issued By HSBC Software Development (GuangDong) Limited***