Senior Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: Hong Kong Technology

Job ID:66641

Principal responsibilities

• Lead and drive developement and maintainance for workflow applications, mainly focus on the IBM Business Automation Workflow platform.
• Lead to resolve escalation issues of incident, problems, alerts, users queries.
• Coach and grow up tech skillset of junior engineers for technical dertails, hosting regular tech forum and sharing.
• Design and enhance Java-based applications, components and supporting services in line with engineering, security and quality standards.
• Perform application administration, environment configuration, deployment support and technical maintenance across development, testing and production environments.
• Investigate and resolve production incidents, working with technology, support and business teams to restore services promptly and communicate progress clearly.
• Conduct root-cause analysis for recurring issues and implement permanent fixes, preventative controls or service improvements.
• Collaborate with business stakeholders and regional technology teams to understand requirements, clarify issues and deliver practical solutions.
• Support testing, release implementation, post-release verification and the maintenance of accurate technical documentation.
• Contribute to application stability, operational resilience, monitoring, automation and continuous improvement.

Requirements

• Strong Java development knowledge, including object-oriented programming, exception handling, collections, multithreading and common design principles.
• Experience with enterprise Java development using Spring or Spring Boot, web services and Representational State Transfer (REST) application programming interfaces (APIs); familiarity with JavaScript, JavaScript Object Notation (JSON) and Extensible Markup Language (XML).
• Good understanding of software engineering practices, including version control, code review, unit testing, debugging and build or deployment processes.
• Experience supporting enterprise applications in production, including application log analysis, incident investigation, service restoration and problem management.
• Experience with IBM Business Automation Workflow, business process management or a comparable workflow automation platform is highly desirable.
• Working knowledge of relational databases and Structured Query Language (SQL), including application-to-database integration and troubleshooting.
• Strong spoken and written English, with the ability to communicate clearly with business users, technology teams and support colleagues across different regions.
• Strong ownership, analytical thinking, collaboration and prioritisation skills, particularly when managing production incidents or competing technical demands.
• Leadership with experience of driving to deliever outcomes with other teams across broundries
• AI toolings and AI development.

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 You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***