Senior Business Analyst

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

Principal responsibilities

•      Requirements Gathering: Collaborate with stakeholders to elicit and document business requirements for transaction monitoring systems, ensuring alignment with organizational goals

•      Customer Journey Analysis: Analyze the customer journey to identify potential fraud risks and design systems that enhance customer experience while effectively mitigating those risks.

•      System Design: Work closely with technical teams to translate business requirements into functional specifications for fraud detection systems, ensuring they meet user needs and regulatory standards

•      Stakeholder Communication: Facilitate communication between business units and technical teams, ensuring all parties are informed and aligned throughout the project lifecycle.

•      Testing and Validation: Assist in the testing and validation of fraud detection systems to ensure they function as intended and meet business requirements.

•      Continuous Improvement: Recommend improvements to existing processes and systems based on feedback and performance metrics.

•      Collaborate closely with cross-functional teams, including risk management, technology, data analytics, and business units, to ensure effective communication and collaboration throughout the project lifecycle.

•      Provide regular updates to senior management and relevant stakeholders on project progress, risks, and issues.

•      Act as a subject matter expert on non-financial risk management, providing guidance and support to internal teams as needed.

Requirements

•    This role requires a strong self-starter with strong change delivery skills who enjoys the challenge of delivering change within tight deadlines 

•    Structured and organized analyst with strong data and business analysis skills, and the ability to manage multiple priorities

•    A good understanding of the control requirement surrounding data handling will be advantageous in this role

•    Assess the operational risks as part of the analysis and implementation planning and execution in conjunction with delivery managers

•    Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

•    Proven experience as a Business Analyst within the financial services industry. Experience on consulting and/or risk management is an advantage.

•    Strong understanding of commercial banking operations and the associated risks, particularly related to mule risk.

•    Proficient in data analysis tools and techniques, with experience in advanced analytics and visualization tools (e.g., SQL, Python, Tableau).

•    Strong communication and presentation skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.

•    Detail-oriented mindset with a strong commitment to accuracy and quality.

•    Ability to work independently and collaboratively within a cross-functional team environment.

•    Knowledge of relevant regulatory requirements and industry best practices in financial crime prevention is highly desirable.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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