STUDENT WORK PLACEMENT INTERN

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of STUDENT WORK PLACEMENT INTERN.

Principal responsibilities

• Support enhancements in onboarding & engagement journeys for Int'l customers by working with IT and Operations
• Support inter-corridor referral enhancements
• Prepare regular MI reports & funnel analysis
• Conduct market and competitor research
• Support delivery execution by working closely with multi-functional teams (product, channel, technology, data, risk and compliance, UI/UX) to help move initiatives from idea to implementation
• Support and craft out opportunities by using AI-enabled capabilities to improve customer journeys or internal processes, close to data quality, prompt quality, bias, model limitations, and human-in-the-loop controls

Requirements

• Experience working in an agile environment
• Analytical skills: comfortable working with data to derive insights (e.g., Excel, PowerPoint)
• Strong business mindset with curiosity about how AI can improve customer and colleague experiences
• Structured problem-solving: can break down complex problems into logical steps and propose practical options
• Communication skills: able to produce clear, concise, executive-ready updates and materials
• Demonstrates responsible mindset (data confidentiality, risk awareness, and stakeholder management considerations)

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.