Regulatory Compliance CMB and GM

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Regulatory Compliance CMB and GM.

Principal responsibilities

Impact on the Business/Function

• The provision of timely and reliable regulatory advice and assist CMB to effectively manage regulatory compliance risk.
• Management of multiple enquiries from different departments at any one time, under considerable deadline pressure.
• Provision of long term regulatory view to CMB ensuring the regulatory requirements are factored in their business strategiesThe role holder will be privy to various business initiatives (current & future) and therefore may be exposed to complex information. It is expected that the role holder would exhibit sound judgment in protecting it and must adhere to all relevant rules and regulations.

Customers / Stakeholders

• Manage a diverse set of stakeholders in order to achieve the overreaching objectives, including.
• Senior management of HASE, its branches and subsidiaries in HK.
• CMB’s control office, products, transformation staff.
• Global/regional and country Compliance teams.
• Ensure regional engagement of CMB Compliance staff to meet customer needs and develop a good network.

Leadership & Teamwork

• Work effectively as part of a dynamic team taking on unfamiliar/difficult tasks when necessary and provide guidance and support.
• Taking the lead when necessary to ensure the level of service expectations are maintained and ideally exceeded.
• Provide training and share knowledge with new/junior staff.
• Provide clear guidance on Compliance based enquiries.

Operational Effectiveness & Control

• Adherence to operational controls, as outlined in procedures and policies to ensure risks are identified and managed.
• Contribution to processes for building management information (MI).
• Supports change and global growth within team.
• Suggests initiatives for better working.
• Maintains control over departmental best practices.

Management of Risk (Operational Risk / FIM requirements)

• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
• This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
• The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defence’. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.
• The jobholder has responsibility for overseeing and ensuring that Operational risks are managed in accordance with the Group Standards Manual, Risk FIM, & relevant guidelines & standards.  The jobholder should comply with the detailed expectations and responsibilities for their core role in operational risk management through ensuring all actions take account of operational risks, and through using the Operational Risk Management Framework appropriately to manage those risks.

This will be achieved by:

• Continuously reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• Ensuring all actions take account of the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant line colleagues, and also by ensuring that actions resulting from points raised by internal or external audits, and external regulators, are correctly implemented in a timely fashion.

Observation of Internal Controls (Compliance Policy / FIM requirements)

• The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
• The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Local Job Requirements (This could include; Job Dimensions, Job Context & Major Challenges)

• The role holder will be privy to various business initiatives (current & future) and therefore may be exposed to complex information. It is expected that the role holder would exhibit sound judgment in protecting it and must adhere to all relevant rules and regulations.
• The jobholder must exercise considerable autonomy in dealing with live major issues for which there is often no clear cut solution. Regulatory interpretation and drawing up a requirement plan to the CMB must be clear, concise and consistent.  Where matters of profound reputational risk are identified, the jobholder must alert senior management, if necessary by seeking guidance from HASE Chief Compliance & Risk Officer.  The nature of the role requires close routine liaison with HASE Compliance staff, senior Regional business heads and with external, so necessitating excellent professional relationships across internal and external agencies.

The major challenges are:

• Working in a new and developing department.
• Role involves understanding of project life cycle and multiple project drivers.
• Rapidly and accurately understanding complex business structures and the potential regulatory risks inherent within them.
• Developing a large body of contextual knowledge (SharePoint/Intranet repository) specific to HASE Regulatory risks.
• Constructing accurate, succinct and persuasive summaries of the regulatory risks.
• Identifying and driving enhancements to processes to drive greater operational effectiveness.

Requirements

• Significant leadership experience and a strategic thinker.
• Experience working with Compliance related matters.
• Excellent written and verbal communication skills, with meticulous attention to detail.
• Excellent communication and inter-personal skills, with experience of dealing with executives at all levels including the capacity to articulate the case for risk management and policy in the language of business.
• Ability to develop practical, cost effective solutions to complex issues.
• Experience of dealing with regulatory matters and confident interaction with Regulators.
• Experience of leading and motivating a group of individuals.
• Experience of interpreting and analyzing a large volume of information and provide succinct summary for management.
• Ability to work under pressure of tight deadlines.
• Experience of working within a matrixed environment preferred including reporting internationally.
• Ability to lead change regionally in the ASP, contributing to joining up with the other teams in Risk and Business globally.
• (Desirable) Project/Programme Management experience.
• (Desirable) working knowledge of Commercial Banking.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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