Program (PMO) Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Program (PMO) Manager.

Principal responsibilities

• Oversee governance and performance of the Commercial Banking change portfolio, ensuring alignment with strategic objectives.
• Develop and maintain portfolio-level reporting, including financial updates, milestone tracking, managing risks and benefits against baseline plan.
• Orchestrate annual financial planning, assist in project prioritization.
• Manage relationships with internal and external stakeholders.
• Ensure compliance with the Group’s change framework governance and audit standards across all projects.
• Champion change initiatives, supporting adoption and embedding of new processes and systems.
• Foster a high engagement team to deliver good quality outputs which exceed user expectations.

Requirements

• University graduate in related disciplines or other relevant qualifications.
• More than 5 years of banking experience, preferably in a change environment as PMO/PM.
• Excellent communication skills, with a track record of effective stakeholder engagement and producing high-quality written materials.
• Solid understanding of Group’s change management methodology.
• Keen attention to details and change agility in adapting to shifting priorities and evolving business needs.
• Ability to translate stakeholder requirements into actionable plans and effectively navigating ambiguity while working with cross-functional teams.
• Demonstrates a strong sense of ownership and a service-oriented mindset to ensure efficient and effective customer service processes.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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