Product Owner

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product Owner - Client Connectivity.

Principal responsibilities

• Working directly with internal stakeholders and end users to help them implement Client Connectivity propositions and solve their platform queries on client onboarding.
• Assisting global Product managers and Product directors in the delivery and the execution of initiatives in support of client onboarding staff platforms strategy.
• Supporting development of product enhancement and innovation within client onboarding staff platforms to create new revenue streams based on business demand and approved investment budget.
• Partner with product delivery teams closely to drive the iterative delivery of high value features and ensure that the team’s work aligns with overarching business goals and user needs.
• Representing Staff Platforms in other Client Onboarding workstreams and pods; identifying and understanding deliverables which may lead to new requirements or impact to staff platforms.
• Contributing to establishing global standards, proposition consistency and implementation of best practices.
• Assisting with managing product governance cycle and establishing processes and framework to ensure effective control of risks across Staff Platforms.
• Building a strong network and working relationships with key stakeholders globally, including Business Users, IT and Operations.
• Supporting regional/local initiatives and contributing towards meeting the respective objectives.
• Developing product collaterals and establishing strong product library to ensure product know-how is effectively shared.
• Acquiring understanding of market trends and competitors’ offering.

Requirements

Leadership & Teamwork

• Strong team player with excellent interpersonal and influencing skills to connect with stakeholders across geographies.
• Strong verbal and written communication skills and fluency in English is expected.
• Ability to understand complex business requirements and translate requirements into business solution design and delivery requirement
• Ability to advise stakeholders regarding process improvement initiatives and act as a conduit to the Product Manager, sharing stakeholder requirements and feedback.
• Ability to present complex solutions in clear and concise language.

Qualifications

• University degree (or equivalent).
• Minimum 5 years of experience in commercial or transaction banking functions with an exposure to Product Management.
• Experience in implementing large scale product development project.
• Working knowledge of corporate treasury management processes particularly around cash and Client Connectivity management; relevant certification is a plus.
• Familiarity with product governance and project management disciplines.
• Understanding of relevant regulatory environment and impact on Client Connectivity services.
• Deep understanding of Agile/scrum frameworks, including experience participating in or leading sprint ceremonies (planning, review, retrospective, backlog refinement), relevant certification is a plus.
• Strong analytical, communication and presentation skills, with ability to translate technical concepts to non-technical audiences and vice versa
• Proficient in Excel and PowerPoint.
• Proficient in agile tools (Jira, Confluence), and Product management software

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.