Manager - Data and Analytics

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager - Data and Analytics

Principal responsibilities

The scope of work will include but may not be limited to:

Impact on the Business

• Implement outcome of business analytics and develop effective personal and relevant commu-nications to support business strategies
• Provide comprehensive innovative and analytical solutions capitalizing advanced data and ana-lytics capabilities and communication toolkits.
• Optimize and craft personal and relevant com-munications through targeting/offers and indus-trialized processes.
• Support to enable point-in-time personalized  and relevant dialogues with customers
• Support to enhance operational effectiveness leveraging the advanced technologies and communication toolkit.
• Champion customer experience as the forefront in customer communications.

Leadership & Teamwork

• Support to drive customer-centric leads perfor-mance with test and learn culture embedded to de-liver commercial outcomes
• Deploy advanced communication toolkits to design and deliver personal and relevant communications
• Collaborate across all Tribes to embed data-driven insights and business decisions.
• Actively participate and enable key initiatives from global and regional Data & Analytics leadership.

Operational Effectiveness & Control:

• Execute industrialized processes to serve busi-ness analytics and customer communications.
• Adopt tools to optimize resource vs activities.
• Adopt best practices and standards of analytics and communications.
• Align governance and controls towards Group’s standards in a progressive approach.

Requirements

We seek highly motivated specialists who have the following experience and qualifications to join our dynamic organization

• Degree holder or above in Business Administration, Computer Science, Mathematics, Statistics or other related discipline
• Experience in working with large volume of data with database systems or cloud e.g. SQL, NoSQL, Hadoop/Spark, AWS etc. Scripting language capabilities in Python, R, SAS, Java or Scala
• Knowledge of in any one or combination of Big Data processing platforms e.g. AWS, GCP and Hadoop, and advanced BI and Data tools e.g. Qlik, Tableau, Adobe Analytics, SQL, Oracle etc.
• Mature and independent professional to drive analytics workstream with minimal oversight.
• Able to work independently with guidance from remote teams.
• Excellent communication skills. Be able to understand the background of the audience and be able to communicate the message in an effective manner
• Self-Motivated, positive, passionate and willingness of continue learning.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.