Lead Analyst, Workforce Planning

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Lead Analyst, Workforce Planning.

Business: GCIO COO, Workforce Management

Principal responsibilities 

Workforce Management:

• Day-to-day management of a bottom-up, role-based plan for permanent and non-permanent roles, aligned to funded projects & priorities for service line(s)
• Work closely with the Ops Manager for each service line to understand workforce requirements, implement the workforce plan and drive all transactional activity
• Ensure the policies & procedures driven by Central team are adhered to by Ops Manager and hiring managers
• Perform all contingent workforce management including onboarding and offboarding, management of tenure tracking etc
• Ensure the highest data quality in Pioneer
• Management of the recruitment pipeline within service line, driving tasks to completion

Workforce Engagement:

• Supporting the Workforce China Lead in fostering a sense of community and belonging across the team, increasing engagement for staff through targeted, meaningful and consistent activity.
• Helping to shape and deliver internal CIB Technology China specific engagement plans that connect back to, and support key strategies across Technology, and the wider Bank.
• With or on behalf of the China Centre Lead, representing CIB Technology China in comms and engagement forums.
• Supporting the agenda and organisation of forums including All Hands, Town Halls, colleague exchanges, and others as appropriate – and understanding feedback data provided at these forums.
• Assisting in / creating and disseminating high quality, clear, engaging content for a range of key stakeholders.
• Working on programmes that support targeted learning across the team, driving knowledge sharing and DEI (Diversity, Equity and Inclusion) initiatives.
• Being active in, and connecting with, various DEI forums across Technology in alignment with the Engagement Lead.
• Working on initiatives that support and develop talent across the department and enable the well-being and psychological safety of the team.
• Supporting positive change across the organisation through a strong network of colleagues who contribute to culture change, comms and engagement, and support the Technology Strategy and People Strategy for GCIO

Knowledge & Experience / Qualifications

• Understanding of workforce management E2E lifecycle and recruitment processes
• Experience in the management of workforce plans and running processes to support the accuracy of those plans
• Ability to identity process improvements
• Develops and maintains long term relationships with highly critical stakeholders internally and externally
• Strong analytical and problem-solving skills, with the ability to synthesize complex information
• Strong attention to detail
• Understanding of the HSBC Group and its strategy, structures and processes
• knowledge of the external environment - regulatory, political, competitor and market
• Able to produce creative, high-quality materials using tools such as Zoom, Slido, MS PowerPoint. Strong presentation skills is advantageous.
• Excellent interpersonal skills, with the confidence to work effectively with stakeholders of varying levels of seniority across diverse networks and multi-regional geographies.
• An experienced engagement analyst (project coordinator) with experience supporting and delivering people initiatives across a wide range of topics (including but not limited to; DEI, learning & development, recognition, talent planning).
• Awareness of creating high-quality, compelling internal communications that support key messages. Interest in, and respect for branding guidelines as set out by the organisation.

HSBCAZ/XA*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***