Director Group AI Platform Engineering

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Director Group AI Platform Engineering.

Business: CTO Platforms

Job ID：47494

Principal responsibilities

• Set the strategy and technical direction for the AI gateway and broader Group AI Platform, defining architecture, standards, and guardrails that scale consistently bank-wide.
• Lead optimization of the AI gateway to improve performance, scalability, resilience and cost efficiency, enabling Generative and Agentic AI use cases across HSBC.
• Own end-to-end delivery from design through rollout and continuous improvement, ensuring low-latency performance and reliability.
• Establish and evolve engineering best practices across CI/CD, automated testing, and observability/monitoring for AI platform services.
• Partner across business lines and infrastructure team to align priorities, integrate requirements and unblock delivery across regions and time zones
• Provide strong technical leadership through hands-on architecture/design reviews, performance engineering, incident learnings and mentoring to raise engineering standards.
• Build and lead a high-performing global team, ensuring capabilities and delivered fit-for-purpose with consistent quality.

Knowledge & Experience/Qualifications

• Bachelor’s or Master’s degree in computer science, Software Engineering, or a related discipline.
• 15+ of experience delivering enterprise software/platform solutions including 5+ years in senior engineering leadership roles.
• Proven track record designing, building, and operating large-scale, low-latency, highly available, resilient platforms and shared services (API gateway/service gateway experience strongly preferred)
• Strong architecture expertise across distributed systems, microservices, cloud/container platforms, and performance engineering (capacity planning, tuning, benchmarking)
• Hands-on engineering capability with modern language and tooling (e.g. Python and/or Java), plus strong CI/CD, automated testing and observability practices.
• Experience building secure-by-design platforms in regulated environments, with strong understanding of non-functional requirements (security, resilience, data protection, auditability)
• Strong knowledge of AI capabilities and their applications in financial services, including working knowledge of Generative AI/LLM platform patterns (model access, prompt/tooling services, guardrails, evaluation/monitoring) and how to enabler safe consumption at scale.
• Proven ability to build, lead, and develop high-performing global teams spanning AI SMEs and full stack engineers across multiple regions and time zones.
• Strong stakeholder management skills, able to align business lines, infrastructure and control functions; clearly articulate AI capabilities and influence senior technology and business leaders.
• Experience working in Agile delivery models with strong collaboration and execution discipline.

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You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Software Development (GuangDong) Limited***