Data Tech Lead - CDMS

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Data Tech Lead – CDMS.

Business: CTO Infrastructure

Principal responsibilities

• Lead the global strategy and technology platform delivery for Customer Data Mastering Services (CDMS).
• Ensure creation and ongoing management of the global customer identifier during onboarding and throughout the customer lifecycle.
• Design and govern data mastering rules, entity resolution logic, and golden record formation to establish a consistent, high-quality customer truth.
• Deliver platform capabilities for customer data change monitoring using internal and external data sources,
• Creating integration strategies to reduce implementation and embedding risk across the bank.
• Oversee provisioning of mastered customer data to consuming systems through standardized APIs, EDAs, and event-based patterns.
• Ensure platform scalability, resilience, and compliance across global markets, adhering to data localization and privacy regulations.
• Partner with CRM, KYC, onboarding, digital, CDAO, and risk stakeholders to meet critical business and regulatory use cases.
• Embed data governance, metadata management, lineage, and control mechanisms to support audits, lineage, and data usage transparency.
• Drive architectural modernization, automation, and cloud-readiness of the CDMS platform.
• Lead one end to end team or product managers, analysts, engineering and design teams along with vendor partners to create, maintain and deliver on roadmap priorities with agility, security, and operational discipline.
• Represent CDMS in enterprise forums, data councils, and regulatory reviews where customer data mastering is a focus.

Knowledge & Experience/Qualifications

• 15+ years of experience in platform product management, data engineering, platform development, or enterprise technology roles, preferably within customer or identity data domains.
• Strong expertise in customer data mastering, entity resolution, record management, and integration frameworks.
• Practical experience of designing master data solutions, particularly around non-functional, data entitlement and auditing requirements.
• Deep understanding of enterprise data architecture, API platforms, event-driven systems, and metadata-driven design.
• Hands-on experience with data service design (APIs, e.g. REST and event messaging), and data quality tooling.
• Familiarity with data privacy, localization, and regulatory frameworks relevant to customer data (e.g., GDPR, FATCA, KYC/CDD regulations).
• Experience of solving the challenge of global solutions in a complex data residency environment.
• Proven ability to lead global teams and deliver complex platforms that serve multiple lines of business and regions.
• Track record of delivering business-aligned solutions using data that support customer lifecycle, onboarding, and risk management processes.
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
• Manages ambiguity and ensures accountability: Operating effectively, even when things are not certain, or the way forward is not clear; holds self and others accountable to meet commitments.
• Persuasion & Conviction: Using compelling arguments to gain the support and commitment of others; stepping up to address difficult issues and saying what needs to be said

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***