Creative Lead (Video)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Creative Lead (Video).

Principal responsibilities

• Edit and deliver video content aligned to brand strategy, campaign objectives, and channel requirements.
• Bring fresh direction and insight to video output while maintaining HSBC brand, tone of voice, and design standards.
• Own the end-to-end post-production process: ingest, organisation, rough cut, fine cut, audio clean-up/mix, colour correction, graphics integration, captions, and final exports.
• Partner with Account Servicing to clarify the brief, define the edit approach, and support project management across internal and external stakeholders.
• Create multiple versions and cut-downs for different platforms (e.g., 16:9, 1:1, 9:16) and use cases (social, internal comms, events, training).
• Ensure high quality of work by taking responsibility for one’s own outputs, reviewing against quality standards, and consistently aiming for zero quality errors.
• Evaluate the effectiveness of video outputs using data and insights (e.g., engagement, completion rates) to refine future edits and recommendations.
• Stay ahead of industry trends and innovations in editing, motion, AI-assisted workflows, codecs, and platform specs—using this knowledge to improve team output.
• Build the team’s ability to provide better service by reporting project concerns early, suggesting solutions, participating in project reviews, and preparing/maintaining post-production briefs and checklists.
• Maintain strong asset management and version control (project files, media, music licences, releases where applicable), ensuring compliance with agreed storage and naming conventions.

Leadership & Teamwork 

• Collaborate closely with the Head of Creative Services and chapter lead to plan workload, priorities, and delivery timelines.
• Contribute to team capability by sharing editing best practice, templates/presets, and workflow improvements; support peer reviews where needed.
• Build and maintain team morale; liaise closely with co-leads and production partners to resolve issues quickly.
• Proactively identify and resolve project risks (missing assets, unclear feedback, technical constraints, approvals).
• Put the needs of the wider team first by supporting shared standards, reusable assets, and consistent ways of working.
• Maintain proficiency in current versions of software required for performing duties within HSBC.
• Put emphasis on, and act upon, the HSBC purpose and values.

Requirements

Functional Knowledge

• Please be prepared to showcase your portfolio
• 5–8 years of experience in video editing within an design or production house or in-house creative team.
• Bachelor’s degree in Film/ Media Production, Communications, Design, or a related field (or equivalent practical experience).
• Strong editing craft with high quality standards; excellent communication and organisational skills.
• Proven track record editing campaigns and projects for commercial and corporate brands, including stakeholder review cycles.
• Strong proficiency in industry-standard editing software (e.g., Adobe Premiere Pro; familiarity with After Effects and Audition or equivalents).
• Strong understanding of storytelling, pacing, and narrative structure; ability to translate a brief into an effective edit.
• Strong video and motion graphics experience (e.g., titles, lower thirds, simple animations; working with templates).
• Working knowledge of audio editing (dialogue clean-up, levelling, music/SFX integration) and colour correction.
• Proficient in utilising GenAI platforms to support productivity (e.g., transcription, rough cut support, captioning), within approved controls.
• Understanding of digital channel requirements and best practice (social specs, compression, safe areas, accessibility/captions).
• Knowledge of emerging digital experience technologies is an advantage.
• Superior written and verbal communication and presentation skills.
• Display professional, articulate, and mature presence in all aspects of team & client relationship.
• Genuine enthusiasm for video craft and willingness to share knowledge, experience, and inspiration with the team.

Others

• Develop professional and harmonious relationships with DPS customers through constant, personal communication aimed at understanding business objectives and the situational context of video requirements.
• Enable and promote collaboration between other teams to deliver more effective solutions to clients and stakeholders.
• Contribute to software/hardware standardisation requirements for the Creative Services team (editing workstations, storage, plug-ins, captioning tools, templates).

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.