Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: CTO

Principal responsibilities

• Act as a versatile contributor across multiple roles, including PM, SM, and BA, to support smooth project and business delivery.
• Facilitate effective communication between upstream and downstream teams, ensuring strong alignment between business requirements and IT implementation.
• Monitor and follow up on production issues in a timely manner, driving resolution and closure with strong ownership.
• Coordinate across teams, regions, and stakeholders to ensure effective collaboration and delivery progress.
• Analyze complex issues and drive practical solutions in challenging business and system scenarios.
• Support and enhance the Singapore SVOC (Single View of Customer) system landscape through strong business and system understanding.
• Identify business pain points and proactively push related actions and improvements forward in a responsible manner.
• Independently support Hong Kong business initiatives with strong ownership, learning agility, and execution capability.
• Handle complex requests and challenging issues from the India project team, balancing stakeholder needs and practical constraints.
• As one of the key founding team members, contribute significantly to building delivery structure, business coordination rhythm, and domain support capability across CUS/CDS/ODS/CDMS-related work.

Requirements

• Strong adaptability and the ability to switch seamlessly across different functional roles and responsibilities.
• Strong domain knowledge across CUS, CDS, ODS, and CDMS, with the ability to connect business needs with system delivery effectively.
• Effective communication and coordination skills to work across business teams, IT teams, and regional stakeholders.
• Strong ownership and responsiveness in managing production issues and operational support matters.
• Proven problem-solving skills, with the ability to navigate complexity and deliver workable outcomes.
• Good understanding of business processes and system landscapes, especially in customer data and regional platform environments such as SVOC.
• The ability to identify real business needs and translate them into actionable support and solutions.
• Independence, learning agility, and a proactive mindset in supporting new business areas and unfamiliar topics.
• The judgment and collaboration skills needed to manage difficult stakeholder situations in a balanced and constructive manner.
• The potential to continue serving as a key coordination and delivery backbone for the team.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***