Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: CTO Data Technology

Principal responsibilities

• Lead and coordinate PoD delivery activities across BAU, change, platform evergreening and production support workstreams.
• Perform system analysis and impact assessment across CRMS components, interfaces, batch processes, downstream consumers and HUB-coupled capabilities.
• Act as CRMS application SME for Customer Search, Customer Overview, Contact History, Leads / Campaign Management and related batch / data dependencies.
• Support incident investigation, root cause analysis, remediation planning and production stability activities.
• Work with business, architecture, HUB, CDMS, SFE, Cyber and platform stakeholders to clarify dependencies, risks and delivery options.
• Contribute to legacy simplification, decommissioning analysis and replacement / residual capability mapping.
• Support department management and strategic initiatives where CRMS application knowledge or delivery execution leadership is required.

Requirements

• Strong CRMS or comparable legacy application knowledge, including complex batch, interface and downstream dependency patterns.
• Proven system analysis capability, including requirement clarification, impact assessment, functional design support and delivery coordination.
• Experience leading or coordinating PoD delivery activities across multi-disciplinary teams.
• Good understanding of BAU support, production risk, change delivery and stakeholder management in a regulated banking environment.
• Ability to translate legacy application knowledge into clear analysis for strategic simplification, platform evergreening and decommissioning decisions.
• Strong communication skills and ability to work across business, application, platform, Cyber and architecture stakeholders.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***