Consultant Specialist

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: GPS

Job ID：40515

Principal responsibilities

• To understand the release cycles within GPE and aligned testing associated with it.
• Manage the release deployment on various environments.
• Manage automation initiatives required for the stable functioning of the environments like healthchecks / monitoring.
• Triage and escalate High priority Incidents to get focused resolutions.
• Reduce overall downtime for end-to-end testing by identifying opportunities in environment upgrades.
• Communicate with regional/country project teams, technical leads and Asset teams.
• Drive root cause analysis with involved teams.
• Analyse issues monthly and run continuous improvement cycles for incidents.
• Raise engagement with partner application / other teams to facilitate the issue resolution.
• Engage and drive resolution where necessary; aiding support to SME’s from application teams to facilitate resolution.
• Report updates for ongoing issues to stakeholders, including exec level management. Communicate technical information clearly, simply and concisely.
• Infrastructure Management activities which comprise of critical vulnerability fixing, OS/DB/MQ patching, certificate renewals etc.
• Lead and mentor team to achieve above responsibilities successfully.

Knowledge & Experience / Qualifications

• Must have strong UNIX and shell scripting experience.
• Basic knowledge on middleware products like WAS/MQ.
• Experience of DevOps tools like Jenkins, GITHUB etc.
• Experience of Control-M, Connect Direct (C:D).
• Experience of deployment / change pipelines like CI / CD
• Flexible to work in shifts, on weekends, after work hours and on call support as per the need of the project.
• Good understanding of the Payment schemes and e2e flows for US scheme payments.
• Strong communication skills (verbal, written, and presentation of complex information and data).
• Stakeholder Management and working in dynamic environment Time management
• Ability to prioritize project criticality based on requirements and business needs.
• Strong analytical skills supported by good decision making and problem solving skills & attitude
• Ability to work independently with a hands-on approach
• Good project management skills
• Knowledge of programming language such Java or Python
• Knowledge Automation tools
• Knowledge of multiple clearing systems
• Hands on experience of CI/D pipelines

/51/LP/WX

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”  

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.  

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. 

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. 

***Issued By HSBC Software Development (GuangDong) Limited***