Consultant Specialist
Guangzhou, GD, CN, 510620
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
Principal responsibilities
- Conduct thorough assessments of operational activities to ensure compliance with BAU standards.
- Identify and document any misalignments or deviations from established procedures.
- Collaborate with operational teams to address and rectify identified issues.
- Provide detailed reports on assessment findings and suggest improvements.
- Monitor and report on Service Level Agreements (SLAs) to ensure targets are met consistently.
- Identify and summarise trends in operational data, providing insights to enable further deep dives into specific areas.
- Taking feedback from the wider team and continuously enhance the existing QA process and tooling;
- Support the Head of QA in delivering training sessions and sharing lessons learned to enhance the overall delivery outcome.
Knowledge & Experience/Qualifications
- A bachelor's degree in a relevant field such as Business Administration, Quality Management, Cybersecurity, or a related discipline;
- Previous experience in quality assurance, auditing, or a similar role.
- Strong understanding of cybersecurity principles to make independent judgements on the appropriateness of assessment outcomes.
- Strong analytical skills to interpret data and identify trends.
- A keen eye for detail to spot discrepancies and ensure compliance with standards
- Experience in quality assurance or a related field.
- Excellent verbal and written communication skills for reporting findings and collaborating with teams
- Strong problem-solving skills to develop solutions for identified issues.
- Ability to work collaboratively with cross-functional teams;
- Certifications such as Certified Quality Auditor (CQA), Six Sigma, or cybersecurity certifications like CISSP/CCSP/CISA/CISM can be advantageous.
- Background - desirable but NOT essential one or more; risk management, Audit, ISR
- Qualifications - desirable but NOT essential one or more; ISO270001, CISA, CISM, CISSP, CRISC
HSBCVZ/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***