Collections Strategy Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Collections Strategy Manager.

Principal responsibilities

• Develop, evaluate and roll out, monitor and maintain collection strategies across early, late stage and recoveries for selected Asia Pacific markets with the aim of maximizing value generation for the business.
• Analyze trends and understand portfolio dynamics (both secured and unsecured) in order to support Asia Pacific Businesses to meet their Net Credit Losses targets.
• Contribute towards cost-effective management of delinquent consumer credit portfolios across selected Asia Pacific markets.
• Provide guidance and work closely with Global Analytics Team to ensure quality of analytical output.
• Active participation on several Regional Governance forums. Work closely with Regional and Local Collections and Risk departments.
• Align Collection Strategies with Function Instruction Manuals, Regional and Global Policies.

Requirements

• Solid experience in Credit Risk management or Analytics related role within a Bank or other Financial Institution.
• Excellent communication skills, with demonstrated ability to interact with senior leadership on strategic operational and business matters.
• Excellent problem solving, financial and analytical skill, including demonstrated experience and making recommendations.
• Experience in segmentation and qualitative statistical analytics.
• Business and operational understanding in Credit and Collections context.
• Ability to adapt to change and changing work priorities, and ability to achieve agreed deadlines.
• Experience of managing within a complex matrix environment.
• Experience working across cultures and across all levels of the organization.
• Experience of managing or coordinating across geographically dispersed team.
• Project management, analytical, decision-making and interpersonal skills.
• Demonstrated ability to work in teams.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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