CIB BCIM Manager, Business Risk

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of CIB BCIM Manager, Business Risk.

Principal responsibilities

Program Management

• Ensure compliance and implementation of HSBC's Business Interruption and Incident Risk (BIIR) and BCM Operating Instructions (OI) across CIB businesses, subject to local business and regulatory requirements.
• Ensure BCM strategies are appropriate to the scale, nature and complexity of the CIB businesses. This includes the Business Impact Analysis (BIA), Business Continuity Plan (BCP), and BC Exercises (BCE) which are conducted and evidenced in line with the OI.
• Support day-to-day requirements of AME CIB BCIM team based in Hong Kong, ensuring the departmental objectives are driving the deliverables.
• Develop effective relationship management with CIB Business Continuity Coordinators (BCCs) and BCMNow Contributors to support their BCM programs.
• Ensure implementation of the HSBC Group BCM OIs throughout the CIB businesses and functions. The majority of support is for CIB in Hong Kong, with oversight support to CIB teams in other ASP markets.
• Provide training, guidance and reviews to CIB business teams to ensure they are sufficiently familiar with their BCM roles.
• Support the management of the local Work Area Recovery (WAR) site in Hong Kong. As the role holder is based in Guangzhou, this support will primarily be via file management and online updates in collaboration with AME CIB BCIM. The role holder is expected to support the annual staff relocation test in person in HK.
• Partner with local functions as needed (i.e., Tech, Facilities Management/JLL, etc.) to ensure successful delivery of CIB BCPs and operations.
• Conduct quality checks and support data maintenance in Everbridge, the Group's Emergency Notification System (ENS).
• Work with business teams to ensure local Third Party risks are appropriately identified, assessed and managed.
• Understand, follow and demonstrate compliance with procedures, controls, internal OIs, and external regulations that apply to business departments' conduct.
• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points especially by regulators, as needed.
• Escalate any risks or issues associated with CIB BCIM strategies and responses to AME CIB BCIM, and ensure they are tracked to remediation.

Customers / Stakeholders

• Develop and maintain trusted working relationships with senior management, Business Continuity Coordinators (BCCs), BCMNow Contributors and other CIB colleagues.
• Provide BCM training to BCCs, BCMNow Contributors and relevant CIB colleagues to ensure they are adequately knowledgeable in their BCM roles and responsibilities.

Operational Effectiveness & Control

• Understand the operational risks inherent in the CIB business, including changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, impact of new technology, etc.

Leadership & Teamwork

• Support Regional Head of AME CIB BCIM with collaborative partnerships with regional BCIM teams and CIB departments.
• Provide subject matter expertise to BCCs and Contributors to strengthen business awareness and understanding of the BCIM program.

Requirements

• An undergraduate degree in Risk Management, Business Administration, Information Systems or related field.

Knowledge & Experience

• Business continuity experience at a financial institution favourable, preferably Investment Banking, Markets trading, Securities Services, Asset Management or Private Banking.
• Knowledge of local regulatory requirements related to business continuity management.
• Clear understanding of operational risk and how it is managed.
• Knowledge of large scale business processes (within banking or other industries) and the risks inherent in these processes.
• Strong working knowledge of Microsoft Office products, especially Excel, Teams and SharePoint.

Capabilities

• Able to work collaboratively within a remote team structure, and also independently on their own.
• Able to build productive working relationships with colleagues from different cultures and backgrounds and operate effectively within a globally dispersed team operating in different time zones.
• Able to translate global, regional and local priorities into direct local activities.
• Strong relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior management.
• Strong written and verbal communication skills with various levels of colleagues. Ability to present complex issues simply and concisely.
• Fluency in Cantonese and English, with Mandarin as an added advantage.
• Able to drive and successfully deliver multiple, wide-ranging priorities, often under stringent time pressures in a dynamic environment.
• Able to make sound decisions and analysis.
• High degree of self-motivation, initiative, enthusiasm, tenacity and attention to detail.
• Intellectually curious and inquisitive. Able to develop creative solutions to challenging problems.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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