Business QA Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Business QA Manager.

Business: Global IWPB Change Execution 

Req ID: 39704

Location: Guangzhou

Principal responsibilities

1. Managing the overall QA & Testing planning activities and also coordinate the changes in the various portfolio's testing to meet the business criteria, supporting brands and entities across different countries.
2. Managing the overall planning of resources and timelines of end-to-end test executions.
3. Coordinating with various stakeholders, managing the plan across all projects to ensure all milestones dates are met with the high quality standard, and maintaining testing scope, volume of test requirements as well as test script and test strategy.
4. Building a high performance team, will have leadership of testing team activity ensuring productivity targets are achieved and standards are met.
5. Supporting the delivery production line ensuring digital deliverables meet business requirements and are fit for purpose to release to customers, will contribute to the delivery of all flagship transformation programmes specifically for the Digital channels

Requirements

1. Graduate with experience in customer focused organizations, in disciplines such as Digital, Transformation or change management and strong performance management and team development skills
2. Have good knowledge of the testing process, digital channels and strong customer focus, strong analytical ability and experience, excellent attention to detail and the ability to see things through to completion and the ability to quickly understand customer an operational considerations
3. Have a good understanding of project methodology, frameworks and best practice, have Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations.

What additional skills will be good to have?

1. Innovative with the ability to approach things differently or do different things to deliver goals, have highly developed communication skills, both written and verbal, to explain complex or technical issues, pragmatic decision making skills, with the ability to make clear judgments based on a range of factors
2. Have excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and high levels of resilience and self motivation.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***