Associate Director, UX Design

• Oversee quality of design solutions as they related to UX and Interaction Design.
• Elevate and strengthen UX Design as a practice.
• Prioritise and coordinate design deliverables by developing a solid understanding of business needs and customer needs.
• Effectively support more junior designers, oversee day to day operations and efficiency improvements.
• Responsible for design team management including mentoring, performance development and recruitment.
• Collaborate with the User Research and CX team alongside Product and Technology to understand user needs, identify design opportunities and create meaningful product experiences.
• Drive a human centered design approach that spans all phases of design development and delivery.
• Frame design solutions and explain thinking and rationale in a compelling way to influence others. 
• Leverage HSBC’s UX component library to design and deliver on standard.
• Play a role in the creation and evolution of HSBC’s design system.

• Experience in UX and Digital Design
• Line management experience, supporting and developing others
• Team management, Mentorship and coaching
• Strong Interpersonal skills
• Project management

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. (Additional text if role is only looking for domestic candidates)

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. (Additional text if role is Enhanced vetting)

You’ll achieve more when you join HSBC.

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