Associate Director, Delivery Management

Brand:  HSBC
Area of Interest:  Technology
Location: 

Guangzhou, GD, CN, 510620

Work style:  Hybrid Worker
Date:  28 Oct 2025

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

 

We are currently seeking an experienced professional to join our team in the role of Associate Director, Delivery Management.

 

Business: IWPB Technology

 

Principal responsibilities

  • Scrum Facilitation: Conduct all Scrum ceremonies (dailies, retrospectives, sprint planning) for 2-3 cross-functional teams using Jira/Confluence
  • Impediment Removal: Proactively resolve systemic blockers, reducing cycle time by 30%+ through data-driven process improvements
  • Agile Coaching: Uplift team maturity from Scrum to Kanban/SAFe, increasing velocity predictability by 40%
  • Stakeholder Alignment: Bridge communication between business/product owners and engineering teams across global time zones
  • Metrics Leadership: Implement actionable dashboards tracking velocity, predictability, and escaped defects
  • Continuous Improvement: Spearhead DevOps adoption (CI/CD pipelines, test automation) reducing release failures by 60%

 

Knowledge & Experience/Qualifications

  • Experience: 8+ years as dedicated Scrum Master in enterprise IT with scaled Agile (SAFe/LeSS) exposure
  • Certifications: Active PSM II/CSP-SM or CSM Advanced certifications
  • Technical Fluency: Understanding of cloud tech (AWS/Azure), CI/CD tools (Jenkins/GitLab), and AI/ML project workflows
  • Leadership: Track record mentoring 15+ member teams with 95% sprint goal achievement
  • Change Management: Experience driving DevOps/agile transformations across 50+ engineer organizations
  • Conflict resolution leveraging nonviolent communication techniques
  • Jira dashboard customization for executive reporting
  • Risk mitigation for distributed teams across APAC/EMEA/AMER regions

 

Nice to have:

  • Scaled Agile: SAFe RTE/SPC or LeSS Practitioner certification
  • Technical Background: Previous experience as developer/QA lead
  • Emerging Tech: Experience with AI/LLM-driven development teams
  • Tooling: Miro facilitation skills for virtual collaboration

 

HSBCVZ/GZ*

 

About HSBC Technology China

 

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

 

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

 

You’ll achieve more when you join HSBC.

 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

***Issued By HSBC Software Development (GuangDong) Limited***