Admin Support Associate

HSBC Corporate and Institutional Banking(CIB)

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Assist banker(s) in managing the existing portfolio, acquiring new business and maintenance of relevant client management systems. 

• Gather information required for the preparation of credit proposals including financial analysis for new facilities, facility review and facility amendments;
• Gather information required for the preparation of customer call reports;
• Maintain & validate relevant client management system;  
• Follow up with customers on daily / routine credit operational matters;
• Attend to routine matters arising from the portfolio of accounts assigned;
• Handle both external & internal facility related enquiries;
• Identifying cross-sell opportunities and assisting the Relationship Manager(s) in developing business strategies and marketing activities to maximize the Bank's profit; and  
• Act as backup Relationship Officier to the team. 

Ensures good lending disciplines and safeguards the bank from potential loss due to non-compliance with local regulations/procedures.

• Prepare CARM applications on new, amended and revised facilities, maintain an accurate, updated data in CARM system for transmission to Credit Operations;
• Maintain and validate security documentations;
• Maintain credit files in a timely and orderly manner to ensure that there is no overdue review;
• Handle miscellaneous internal customer / product / credit related enquiries by coordinating and processing relevant MI and compliance returns;
• Assist Relationship Manager(s) in achieving satisfactory ratings from internal and external auditors.

Increase HSBC brand recognition and assist banker in making HSBC the leading foreign bank in the local place  .

• Maintain a professional image when interacting with customers;
• Assist banker(s) in various PR activities;
• Participate in the bank's marketing/ promotion and sponsorship programmes

Develop skills to meet existing and future business needs.

• Keep abreast of developments in the market and regulatory environment that may have an impact on our customers, business and risk;
• Manage self-development including timely completion of mandatory courses, attend to relevant internal briefing / training / update as well as relevant learning roadmap / internal business school. 

To be successful in the role, you should meet the following requirements:

 The job-holder is required to deliver outstanding service, identify non-fund income and cross-sell opportunities as well as meeting the demanding requirements from customers, regulators and internal stakeholders.  As such, he / she would need to process:

• Customer oriented mind set
• Analytical skill
• Organization skills
• General knowledge on banking products  
• Interpersonal & communication skills

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.#LI-HSBC

Issued by HSBC Bank (China) Company Limited