AVP, Investigative Tooling

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP, Investigative Tooling.

Principal responsibilities

Impact on the Business

• Support agreed use cases from discovery through controlled production release by completing assigned analysis, prototyping, engineering, testing and deployment activities. Translate defined user needs into practical technical outputs and provide evidence against agreed measures for investigation quality, decision consistency, detection effectiveness, investigator capacity, risk reduction, safety, control, reliability and supportability.
• Contribute to reusable templates, libraries, evaluation harnesses and reference implementations, following established standards and documenting work so it can be maintained and reused by other squads.

Customer / Stakeholders

• Work with Product Owners, investigators, Financial Crime subject-matter experts, Technology teams and control functions to understand defined use cases, acceptance criteria and measurable outcomes. Gather field evidence, support workflow testing, prepare user guidance and training materials, and raise observed workarounds, automation bias, control degradation or adoption issues to the Senior Forward Deployment Engineer and relevant owner.

Leadership and Teamwork

• Deliver assigned forward-deployment work under the technical direction of the Senior Forward Deployment Engineer. Apply agreed engineering, evaluation and safety standards; clarify ambiguous requirements; document assumptions and decisions; raise risks, blockers and failed assumptions early; and share learning and reusable work with engineers and analysts across Investigative Tooling.
• Demonstrate inclusive collaboration across geographies, roles and backgrounds, welcoming different perspectives to reach better outcomes faster.
• Communicate progress, technical options, trade-offs, dependencies and risks clearly, seeking guidance and escalating early where decisions or additional support are required.

Operational Effectiveness and Control

• Build, test and support capabilities using agreed engineering practices, proportionate controls and defined evaluation methods. Produce the technical evidence required for release and confirm that ownership, support, monitoring, incident response, change, rollback and decommissioning arrangements have been documented by the accountable owners. Support production monitoring and promptly escalate breaches of agreed quality, safety, performance, cost or control thresholds.

Management of Risk

• For each assigned deployment, identify and document relevant operational, conduct, data, model, cybersecurity and financial crime risks using approved methods. Provide evidence for required reviews and approvals, implement agreed human-review, monitoring, rollback and suspension controls, and escalate gaps or concerns to the Senior Forward Deployment Engineer and accountable control owner. Follow approved architecture, engineering and governance standards and support remediation of audit or regulatory findings.

Requirements

• Hands-on engineering experience in Python and exposure to PyTorch or an equivalent machine-learning framework, gained through employment, internships, academic work or substantial personal projects. Working knowledge of LLMs, prompt engineering, retrieval-augmented generation, API integration, evaluation, cloud technologies, automated testing, deployment practices and observability, with the ability to apply secure engineering principles under guidance.
• Experience contributing to the development or delivery of software or AI capabilities through several stages of the lifecycle, such as user discovery, prototyping, testing, release or operational support. Familiarity with enterprise integration, data pipelines, production monitoring, incident management, resilience and controlled change is desirable; direct ownership of each stage is not required.
• An interest in financial crime investigations and the ability to learn relevant workflows, evidence standards and case-management practices. Able to work with business stakeholders to understand use cases and acceptance criteria, explain technical work clearly, collaborate in a multidisciplinary team, respond constructively to challenge, and escalate competing delivery, operational or control priorities.
• Desirable: Exposure to agentic AI systems, model or platform evaluation, latency and cost optimisation, reusable engineering components, embedded product-delivery models, or integration with Spring Boot or React applications. Deep implementation expertise in these areas is not required.

Candidate with less relevant experience or skills may be offered a lower Global Carrer Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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