Technical Product Manager Payment Platforms

The opportunity : Technical Product Manager Payment Platforms

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The Technical Product Manager (TPM) Payment Platforms is a role combining end-to-end service ownership, technical platform management, and architectural leadership for highly regulated, business-critical, Swiss hosted payment services, including messaging via the Society for Worldwide Interbank Financial Telecommunication (SWIFT), Swiss Interbank Clearing  (SIC) Real-Time Gross Settlement (RTGS), and SIC Instant Payments (SIC IP).

Are you interested? Do you have you have strong payment platform expertise and end-to-end service ownership experience? Do you enjoy to be part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you! 

What you will do: 
The TPM is accountable for ensuring the stability, resilience, and continuous evolution of critical payment infrastructure, including both internally hosted systems and third-party SaaS platforms (e.g., instant payment gateways). The role also provides technical leadership and integration guidance for global and regional teams interacting with Swiss payment infrastructure and support teams.

In this role you will:

• Own end-to-end service delivery for various Swiss hosted payment systems, ensuring availability, resilience and operational continuity (including 24/7 where required).
• Drive operational excellence by monitoring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), coordinating cross-team dependencies, and managing incident, problem and change processes in line with service management best practices. 
• Ensure risk management, control compliance and security adherence by meeting SWIFT Customer Security Programme (CSP) and Swiss National Bank (SNB) / SIX Group requirements, maintaining audit readiness, and strengthening controls (access, encryption, certificates, Hardware Security Module (HSM) maintenance, vulnerability management).
• Provide architecture and integration leadership by defining solution designs, guiding integration patterns across on-prem / SaaS / hybrid environments, and managing technical debt and integration risk.
• Manage vendors and financials by overseeing supplier performance, meeting contractual obligations, and contributing to budgeting and cost optimisation.
• Govern change delivery and stakeholder engagement by supporting strategic initiatives (instant payments onboarding, SWIFT upgrades, migrations), participating in design/architecture forums, and acting as the central interface across business (both Private and Commercial Banking), technology, risk, compliance and external partners/regulators.

You should apply if you have a:

• Master’s degree in computer science, Engineering, or related field.
• Deep understanding of IT engineering, service management, or technical leadership roles within banking.
• Proven experience with Swiss payment platforms (SWIFT, SIC RTGS, Instant Payments).
• Experience in influencing and contributing to solution architecture and system integration across complex, multi-system environments.
• Knowledge of ISO 20022 messaging standards and Single European Payments Area (SEPA) standards.
• Familiarity with cloud and SaaS architectures (AWS preferred).
• Understanding of DevOps, pipelines, and automation practices.
• Knowledge of Swiss regulatory environment (SNB, SIX, data protection).
• Experience in vendor selection, Request for Proposal (RFP) processes, and contract management.
• Experience with the various middleware technologies involved.
• Basic understanding of Python / Java scripting, and API/microservices architectures are a plus to support analysis, automation, and architecture understanding.
• Strong ownership mindset in high-criticality, real-time payment environments.
• Ability to balance operational stability, regulatory compliance, and delivery pressure in high-criticality environments.
• Strategic thinker with hands-on technical depth.
• Proactive risk identification and resolution capability.
• Ability to manage complex dependencies across multiple systems, teams, and stakeholders
• Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit. 

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

We offer a comprehensive and competitive package of benefits usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Netherlands, Poland, Spain and Switzerland.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers