VP-Business Risk and Control GIFT City

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International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.  International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Job Title: Risk & Control Officer – IWPB, GIFT City

Location: GIFT City, Gandhinagar

Role purpose

Support IWPB’s GIFT City business by strengthening the end-to-end control environment, ensuring key risks are identified, assessed, monitored, and remediated. You’ll partner with Business, Operations, Compliance, FCC, Risk, and Technology to deliver a robust, regulator-ready control framework aligned to HSBC’s risk appetite and local regulatory expectations.

Key responsibilities

1) Risk & control framework (1st line)

• Own and maintain the IWPB GIFT City Risk & Control Self-Assessment (RCA) and control inventory for the business.
• Identify inherent risks across products, channels, client segments, and processes; ensure controls are designed effectively and operating as intended.
• Maintain process maps, risk registers, control descriptions, and evidence standards for key controls.

2) Operational risk management

• Drive operational risk identification (e.g., conduct risk, suitability, mis-selling, operational resilience, outsourcing/vendor risk, data/privacy, fraud).
• Support scenario analysis, key risk indicators (KRIs), and thematic risk reviews.
• Ensure timely escalation of material risks, control failures, and emerging risks.

3) Issues, incidents, and remediation

• Manage the end-to-end lifecycle of issues: logging, root-cause analysis, action plans, owners, due dates, and closure evidence.
• Coordinate incident management (including operational losses/near misses) and ensure lessons learned are embedded.
• Track audit, compliance, and risk review findings; ensure sustainable remediation and prevent recurrence.

4) Governance, reporting, and committees

• Produce clear, decision-useful MI for business governance forums (risk dashboards, KRI trends, issues status, control testing outcomes).
• Support preparation for governance meetings (minutes, actions, follow-ups) and ensure accountability for commitments.
• Provide input to management attestations and periodic control certifications where applicable.

5) Control testing and assurance support

• Plan and execute 1st line control testing (design and operating effectiveness) for key controls, including sampling and evidence review.
• Coordinate with 2nd line and Internal Audit; support walkthroughs, documentation requests, and remediation tracking.
• Maintain an audit-ready repository of policies, procedures, and control evidence.

6) Regulatory and policy alignment (GIFT City context)

• Support adherence to applicable GIFT City/IFSCA expectations and local regulatory requirements relevant to IWPB activities.
• Ensure business procedures align with HSBC policies and standards; where policy interpretation is needed, partner with Compliance/Risk and refer to the relevant Functional Instruction Manuals (FIM).

7) Change and new initiatives risk support

• Provide risk and control input to change initiatives (new products, onboarding journeys, system changes, outsourcing, process re-engineering).
• Ensure operational readiness: controls, training, procedures, MI, and handovers are in place before go-live.

8) Stakeholder management and culture

• Act as a trusted partner to Front Office and COO teams—practical, solutions-led, and focused on “safe growth”.
• Promote a strong risk culture: clear ownership, timely escalation, and continuous improvement.

Skills and experience

• Experience in operational risk, controls, governance, or business risk management within banking/wealth management.
• Strong understanding of 1st line controls, RCA, issue management, and control testing.
• Ability to translate policy/regulatory expectations into practical business controls.
• Strong stakeholder management and ability to challenge constructively.
• Excellent written communication and MI/reporting skills (PowerPoint/Excel).

Qualifications (typical)

• Graduate degree (business, finance, risk, or related).
• Risk/control certifications (e.g., ICA, IRM, PRM/FRM) are beneficial but not mandatory.

Eligibility Criteria

• India Bank / INM employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion.
• Entity Employees (not from India Bank) to be guided by their internal policy on tenure completion in current role at the time of application before applying and share line manager approval once shortlisted.
• INM Employees in scope of WPB Career Progression Framework not eligible to apply to roles within the purview of the Framework.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India