OPERATIONS SUPPORT OFFICER

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of OPERATIONS SUPPORT OFFICER.

Principal responsibilities

• Assist the Team Lead and carry out the administration / operations and control management of individual securities and insurance licenses of the staff in Hang Seng Bank in Hong Kong - Hong Kong Monetary Authority (HKMA), Securities and Futures Commission (SFC), and HK Insurance Authorities (HKIA) including but not limited to competence assessment and license registration / deregistration / change of the bank licensed staff, manipulation of control for license administration works
• Be a subject matter expert in license administration field.       

Requirements

• University degree in any discipline  
• Minimum of 3 years’ banking experience, with good knowledge in non-financial risk and quality assurance & control operations
• Strong self-motivation, communication skills
• Strong problem solving skills, plus ability to work independently & under pressure
• Proficiency in both English and Chinese (Cantonese and Putonghua)
• Great growth mindset and resilience to embrace change, overcome challenges and create space for curiosity creativity and connectivity.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.