Manager BFCR - CDD

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager BFCR - CDD.

Principal responsibilities

Principal Responsibilities as Team Lead:

• Lead a high performing CDD team within BRR Utility
• Engage with in-market SMEs/Lead to ensure local market requirements are adhered to, support resolution of any escalations from markets
• Manage capacity during peak times to ensure consistent service is maintained to the markets
• Engage people to deliver high performance and commit to personal and professional development both for self and team
• Plan and prioritize their own and/or others work, to ensure alignment with business needs and efficient use of resources.
• Drive streamlining, automation & digitalization across Risk and Control actives and client risk management for continuous improvement
• Boost collaboration and interaction within the CDD team across RB & PB
• Produce relevant management information and reporting for the CDD team activities in the BRR Utility

Key responsibilities for CDD:

• Guides RMs in identifying and documenting the information required to satisfy the Bank’s KYC due diligence policies and processes.
• Executes and reviews negative media alerts and performs sanction & PEP screening.
• Identifies and checks for discrepancies between the information held in the customer’s documentation and profile on the system.
• Reviews and validates the quality of the due diligence and Know Your Customer (KYC) information on the bank’s customers, in line with HSBC policies and regulatory requirements on CDD reviews.
• Works with country SMEs when additional guidance on CDD policy is required.
• Drives sustainable growth. Identifies and acts on opportunities to improve efficiency in the workflow.
• Makes informed decisions with factual and coherent recommendations, benefits and implications.
• Keeps colleagues and stakeholders informed and takes accountability for following through on outstanding issues to ensure prompt and efficient delivery of service.
• Plans and prioritizes their own and/or others work, to ensure alignment with business needs and efficient use of resources.
• Takes responsibility for completing assigned tasks to a high-quality standard.

Requirements

• Strong working knowledge of AML, regulatory compliance framework and controls within the banking and financial services industry.
• Able to understand the connection between the financial services industry, the regulatory environment, and their business functions, and assists in passing on their practical knowledge to their colleagues.
• Strong teamwork initiative.
• Good research and communication skills.
• Ability to work professionally with all levels of staff and management.
• Strong familiarity with Microsoft Word and Internet Explorer. Proficient in Microsoft Excel.
• Good command of written and spoken English. Able to read and understand traditional and simplified Chinese.  Fluency in Cantonese. Mandarin is an advantage

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.